Possible causes

• Small or single items: 
  • Washing a single large item like a rug or a small, heavy item like a bath mat can easily lead to an unbalanced load.
• Uneven distribution: 
  • Clothes might have clumped together on one side of the drum during the cycle, causing imbalance.
• Overloading: 
  • Placing too many items in the machine can hinder proper distribution and lead to imbalance.
• Suspension system issues:
  • In rare cases, problems with the machine's suspension system, which supports the drum, might contribute to imbalance.

Troubleshooting the E18 Error Code

1. Stop the cycle and redistribute the load:
   • Pause the cycle and manually rearrange the laundry within the drum to achieve a more even distribution.
   • Try to spread items out evenly and avoid bunching them up.
2. Add more items (for small loads):
   • If washing a single large or heavy item, consider adding a few smaller items to help balance the load.
3. Reduce the load (for overloading):
   • If the machine is overloaded, remove some items to create a more balanced load.
4. Run a spin cycle:
   • After redistributing the load, try running a spin cycle to see if the imbalance has been corrected.
5. Reset the machine:
   • If the error persists, try disconnecting the power for a few minutes and then reconnecting it.
6. Check for suspension issues (rare):
   • If the issue continues despite consistent load balancing attempts, a qualified technician might need to inspect the suspension system.

Additional Tips

• Use mixed loads: Wash a variety of item sizes and weights together to promote better distribution.
• Don't overload: Always follow the machine's capacity guidelines for optimal performance.
• Consult your user manual: Refer to your model's specific manual for any additional troubleshooting advice or error code definitions.