Interpretation 1 - Dispenser Circuit Error

• Meaning - This interpretation applies to some Kenmore washer models, particularly older ones. In this case, F/13 indicates an issue with the dispenser circuit, which controls the flow of detergent and softener during the wash cycle. The washer might not be dispensing detergent or softener properly, or there might be a communication problem between the control board and the dispenser motor.
• Troubleshooting Steps
  • Consult your user manual - Your Kenmore washer's user manual is the most reliable source for troubleshooting steps specific to your model. It might include instructions on accessing the dispenser for inspection and potentially troubleshooting steps related to the dispenser circuit.
  • Clean the dispenser drawer - Clogged detergent or softener buildup in the dispenser drawer can disrupt proper dispensing. Clean the dispenser drawer thoroughly according to your user manual.
  • Check the dispenser motor - Some user manuals might provide guidance on visually inspecting the dispenser motor for any signs of damage.

Interpretation 2 - Less Common Error Code

• Meaning - In some newer Kenmore washer models, F/13 might signify a different error altogether. Without the specific model number, it's difficult to pinpoint the exact meaning.

General Troubleshooting Steps (Before contacting a technician)

• Reset the washer - Unplug the washer from the power outlet for a few minutes, then plug it back in and restart the cycle. A simple reset can sometimes resolve temporary glitches.
• Consult your user manual - Refer to your Kenmore washer's user manual for specific troubleshooting steps or diagnostics for the F/13 error code for your model.

If the F/13 Error Persists

• Consider professional help - If the troubleshooting steps above don't resolve the issue, consulting a qualified appliance repair technician is recommended. They can diagnose the exact cause of the F/13 error based on your specific model and recommend the appropriate solution. This might involve -
  • Further inspection of the dispenser circuit - The technician can assess the dispenser motor, wiring connections, and communication with the control board.
  • Repairing or replacing the dispenser motor - If the motor is faulty, a technician can fix it or replace it.
  • Troubleshooting a different error (for newer models) - If F/13 has a different meaning for your model, the technician can diagnose the specific error and recommend a solution.

Here are some additional tips

• If your Kenmore washer is still under warranty, contacting the manufacturer's customer service might be an option for a free repair related to the dispenser circuit or other error causing the F/13 code.