E3
The E3 error code signifies a heating issue, specifically that there is continuous heating. This means the washing machine is detecting constant heat even when it shouldn't be heating the water. You should inspect the heater’s control board relay, but this is something that should only be done by an expert
Possible causes
- Faulty heater relay:
- A stuck heater relay on the control board could be causing the heating element to remain on continuously.
- Control board malfunction:
- The control board itself might be faulty, sending incorrect signals to the heating element.
- NTC thermistor issue:
- In rare cases, a faulty NTC thermistor could be sending inaccurate temperature readings to the control board, leading to continuous heating.
Troubleshooting the E3 Error Code
- Try a hard reset:
- Disconnect the washing machine from power for at least 30 minutes. This can sometimes clear temporary glitches or errors.
- Reconnect the power and try running a cycle. If the error persists, proceed to further troubleshooting.
- Check for excessive water temperature:
- If possible, check the water temperature during a cycle. If it's abnormally high, it reinforces the continuous heating issue.
- Seek professional diagnosis:
- Due to the potential involvement of the control board and heater relay, it's often best to have a qualified technician diagnose the exact cause of the E3 error.
Additional Tips
- Use cold cycles: While awaiting repair, you can still use the washing machine for cold cycles that don't require heating.
- Don't overload the machine: Overloading can exacerbate heating issues, so avoid filling the drum beyond its recommended capacity
- Consult your user manual: Refer to your specific model's manual for any additional troubleshooting steps or error code definitions.