E5
The E5 error code indicates that the washing machine has a problem with water drainage. This means that the machine is unable to empty water properly at the end of a cycle which could be caused by a variety of issues ranging from minor blockages in the pump filter to more severe difficulties with the control board.
So, if you’re confused how to start, enlist the help of an expert.
Possible causes
- Blocked drain filter:
- The filter, which collects lint and debris, might be clogged, preventing water from flowing out.
- Kinked or blocked drain hose:
- The hose that directs water out of the machine could be obstructed or bent.
- Faulty drain pump:
- The pump responsible for pushing water out might be malfunctioning and need replacement.
- Control board issues:
- In rare cases, a faulty control board could be unable to send signals to the drain pump correctly.
Troubleshooting the E5 Error Code
- Check and clean the drain filter:
- Locate the drain filter, usually at the bottom front of the machine behind a small panel.
- Remove any accumulated lint, hair, or debris.
- Inspect the drain hose:
- Ensure it's not kinked, twisted, or obstructed in any way. Straighten or clear any blockages.
- Examine the drain pump:
- If the filter and hose are clear, check the drain pump for signs of damage or malfunction. It might need replacement.
- Reset the machine:
- Disconnect the power for a few minutes, then reconnect and try running a cycle.
- Seek professional help:
- If the issue persists, consult a qualified technician to diagnose the root cause and make necessary repairs
Additional Tips
- Avoid overloading:
- Overloading can strain the drain pump and contribute to drainage issues.
- Regularly clean the filter:
- Prevent future blockages by cleaning the drain filter periodically.
- Refer to your user manual:
- Consult your specific model's manual for model-specific instructions or error code definitions.