Possible Causes of error code 31

• Drain pump issue: This is the most common interpretation for the 31 error code, especially in older top-load models. It indicates the drain pump is struggling to drain water effectively during the cycle, leading to the error. This could be due to:
  • Clogged drain pump filter or hose: Debris buildup can restrict water flow and trigger the error.
  • Faulty drain pump: The pump itself might be malfunctioning and unable to pump water properly.
• Motor control unit issue: In some models, particularly newer ones, the 31 code might signify a problem with the motor control unit, which regulates the motor's speed and operation. This could be due to:
  • Electrical malfunction: Internal issues with the control board might be causing the error.
  • Faulty component: A specific component within the unit might be malfunctioning.

Troubleshooting error code 31 on Maytag Washer

1. Consult your user manual: It should contain specific troubleshooting instructions for the 31 error code on your model.
2. Power cycle the washer: Turn it off at the outlet or circuit breaker, wait a minute, and then turn it back on.
3. Check for blockages: Clean the drain pump filter according to your user manual and inspect the drain hose for kinks or obstructions.
4. Reset the error code (if applicable): Some models might have a specific method to reset error codes. Consult your user manual for instructions.

Advanced Troubleshooting (Not Recommended):

These steps require technical expertise and should only be attempted by qualified individuals:

• Testing the drain pump (not recommended): This requires specific tools and knowledge to diagnose the pump properly.
• Checking and repairing the motor control unit (not recommended): This involves accessing and potentially replacing internal components, which can be risky. Seek professional help from a qualified technician.

Important Reminders:

• Prioritize safety: Avoid internal repairs if you're uncomfortable or lack technical expertise.
• Warranty coverage: If your washer is under warranty, Maytag might cover repairs related to the 31 error code. Contact their customer support for assistance.
• Detailed information is key: When contacting Maytag support, provide your model number, year of manufacture, and any other symptoms (e.g., when the error occurs, specific behavior of the washer, any unusual noises). This helps them diagnose the issue accurately and recommend the best solution.

I hope this information helps!