The E11 error code on your Kenmore washer indicates an issue with the water filling process. Since Kenmore washers are manufactured by Whirlpool, the meaning of the E11 code aligns with Whirlpool's system. Here's what the E11 error signifies
Water Filling Problem (E11)
The E11 code suggests the washer isn't filling with water properly at the beginning of the wash cycle. This could be due to several reasons
- Water Supply Issues
- Closed Shutoff Valves - The hot and cold water shutoff valves behind the washer might be accidentally closed, preventing water flow.
- Low Water Pressure - If the water pressure coming into your home is lower than the minimum required by the washer, it might trigger the E11 error.
- Problems with the Washer
- Clogged Inlet Hoses - Screens or filters in the water inlet hoses might be clogged with debris, restricting water flow.
- Faulty Water Inlet Valve - A malfunctioning water inlet valve might not be opening properly to allow water into the washer.
- Defective Water Level Sensor - A faulty sensor might not be sending the correct signal to the control board regarding the water level, leading to the E11 error.
Troubleshooting Steps for E11 on Your Kenmore Washer
Important Safety Note - Before attempting any troubleshooting steps, unplug the washer from the outlet to avoid electrical hazards and potential water leaks.
- Check the Water Supply
- Ensure the hot and cold water shutoff valves behind the washer are fully open.
- Check for any leaks or issues around the water supply hoses connected to the washer.
- Reset the Washer - A simple reset can sometimes clear temporary glitches that might be causing the E11 error. Unplug the washer from the outlet for a few minutes and then plug it back in.
Further Troubleshooting (Not recommended unless you're comfortable)
If the above steps don't resolve the issue, some might attempt to visually inspect the water inlet hoses or clean the screens inside them. However, this typically involves some disassembly of the washer.
When to Consult a Qualified Appliance Repair Technician
Here's why consulting a qualified appliance repair technician is recommended for further diagnosis and repairs -
- Expertise - The technician can use their knowledge and tools to pinpoint the exact cause of the water filling problem, whether it's a water pressure issue, clogged hoses, a faulty valve, or a sensor malfunction.
- Safe Repairs - Accessing and repairing components like water valves or sensors might require some disassembly of the washer. A technician will have the knowledge and tools to do this safely.