E21
The E21 error code on your Kenmore washer typically indicates a drainage issue. Since Kenmore washers are manufactured by Whirlpool, the meaning of the E21 code aligns with Whirlpool's system. Here's a breakdown of what the E21 error signifies
- Drainage Problem (E21) - The E21 code suggests the washer is unable to drain the water properly during the wash cycle. This could be due to several reasons
- Blockage - A blockage in the drain hose, pump filter, or somewhere else in the drainage system might prevent water from flowing out. This blockage could be caused by debris like lint, coins, or buttons.
- Faulty Drain Pump - A malfunctioning drain pump might not be able to pump the water out effectively.
- Other Issues - Less likely, there could be problems with sensors or electrical connections related to the drainage system.
Troubleshooting Steps for E21 on Your Kenmore Washer
Important Safety Note - Before attempting any troubleshooting steps, unplug the washer from the outlet to avoid electrical hazards and potential water leaks.
- Check the Drain Hose - Look for any kinks or clogs in the drain hose that might be impeding water flow. You can usually detach the drain hose from the back of the washer to inspect it visually.
- Clean the Drain Pump Filter - Most Kenmore washers have a drain pump filter that can trap debris. Locate the filter (consult your manual if needed) and clean it according to the manufacturer's instructions.
- Reset the Washer - A simple reset can sometimes clear temporary glitches that might be causing the E21 error. Unplug the washer from the outlet for a few minutes and then plug it back in.
When to Consult a Qualified Appliance Repair Technician
If the above steps don't resolve the issue, consulting a qualified appliance repair technician is recommended. Here's why -
- Diagnosis Expertise - The technician can use their experience and tools to diagnose the exact cause of the drainage problem, whether it's a stubborn blockage, a faulty pump, or another issue.
- Safe Repairs - In some cases, the blockage might be deeper in the system, or the drain pump itself might need repair or replacement. A technician will have the knowledge and tools to do this safely and effectively.