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How to Fix E24 Error Code on Kenmore Washer

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Kenmore
Washing Machine (Washer)
E24

The E24 error code on your Kenmore washer typically indicates a drainage issue. Here's a breakdown of what the E24 error signifies

Drainage Problem (E24)

The E24 code suggests the washer is unable to drain the water properly during the wash cycle. This could be due to several reasons, similar to the E21 error code on Kenmore washers

  • Blockage - A blockage in the drain hose, pump filter, or somewhere else in the drainage system might prevent water from flowing out. This blockage could be caused by debris like lint, coins, or buttons.
  • Faulty Drain Pump - A malfunctioning drain pump might not be able to pump the water out effectively.

Troubleshooting Steps for E24 on Your Kenmore Washer

Important Safety Note - Before attempting any troubleshooting steps, unplug the washer from the outlet to avoid electrical hazards and potential water leaks.

  1. Check the Drain Hose - Look for any kinks or clogs in the drain hose that might be impeding water flow. You can usually detach the drain hose from the back of the washer to inspect it visually.
  2. Clean the Drain Pump Filter - Most Kenmore washers have a drain pump filter that can trap debris. Locate the filter (consult your manual if needed) and clean it according to the manufacturer's instructions.
  3. Reset the Washer - A simple reset can sometimes clear temporary glitches that might be causing the E24 error. Unplug the washer from the outlet for a few minutes and then plug it back in.

Additional Tips

  • Check the Washer Manual - If you have the user manual for your specific Kenmore washer model, look for a section on troubleshooting error codes. The manual might provide specific instructions for resolving E24 errors.

When to Consult a Qualified Appliance Repair Technician

If the above steps don't resolve the issue, consulting a qualified appliance repair technician is recommended. Here's why -

  • Diagnosis Expertise - The technician can use their experience and tools to diagnose the exact cause of the drainage problem, whether it's a stubborn blockage, a faulty pump, or another issue.
  • Safe Repairs - In some cases, the blockage might be deeper in the system, or the drain pump itself might need repair or replacement. A technician will have the knowledge and tools to do this safely and effectively.

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