The E5E error code on your Kenmore washer indicates a communication problem between the main control board and the speed control board. This is consistent with the meaning of E5E for Whirlpool washers, since Kenmore washers are manufactured by Whirlpool.
Here's a breakdown of what the E5E error signifies
- Communication Error (E5E) - The control board, which is the brain of the washer, relies on communication with the speed control board to regulate the motor's speed during different wash cycle stages. The E5E error suggests this communication has broken down, preventing the washer from functioning properly.
There are a couple of reasons why this communication breakdown might happen
- Wiring Issues - Problems with the wiring harness that connects the main control board to the speed control board could disrupt the signal transmission.
- Faulty Control Board or Speed Control Board - In some cases, one of the control boards themselves might be malfunctioning and not sending or receiving signals properly.
Troubleshooting Steps for E5E on Your Kenmore Washer
Important Safety Note - Before attempting any troubleshooting steps, unplug the washer from the outlet to avoid electrical hazards and potential water leaks. Due to the potential for electrical issues, some DIY troubleshooting options might be limited.
- Reset the Washer - A simple reset can sometimes clear temporary glitches that might be causing the E5E error. Unplug the washer from the outlet for a few minutes and then plug it back in.
When to Consult a Qualified Appliance Repair Technician
Given the potential for electrical issues and the need for proper diagnosis, consulting a qualified appliance repair technician is highly recommended for the E5E error code. Here's why -
- Safety and Expertise - Diagnosing communication issues between control boards can involve electrical components and disassembly of the washer. A technician will have the knowledge, experience, and tools to handle these tasks safely and effectively.
- Accurate Diagnosis - The technician can use diagnostic tools and their expertise to pinpoint the exact cause of the communication error (faulty wiring, control board issue, or speed control board issue) and recommend the most appropriate repair or replacement solution.