The E91 error code on your Kenmore washer indicates a communication error between electronic parts within the washer. Since Kenmore washers are manufactured by Whirlpool, the meaning of E91 aligns with what it signifies for Whirlpool washers. Here's a breakdown
- Communication Error (E91) - The control board, which acts as the brain of the washer, relies on communication with other electronic components to manage various functions during the wash cycle. The E91 error suggests a breakdown in this communication, preventing the washer from operating properly.
There are a couple of possibilities that might cause this communication error
- Wiring Issues - Damage or loose connections in the wiring harness that connects various electronic components in the washer could disrupt the signal transmission between the control board and other parts.
- Faulty Control Board or Other Electronic Component (Less Likely) - In some cases, one of the electronic components itself, such as the control board or another module, might be malfunctioning and not sending or receiving signals properly.
Troubleshooting Steps for E91 on Your Kenmore Washer
Important Safety Note - Before attempting any troubleshooting steps, unplug the washer from the outlet to avoid electrical hazards and potential water leaks. Due to the potential for electrical issues, some DIY troubleshooting options might be limited.
- Power Reset - A simple reset can sometimes clear temporary glitches that might be causing the E91 error. Unplug the washer from the outlet for a few minutes and then plug it back in.
When to Consult a Qualified Appliance Repair Technician
Given the potential for electrical issues and the need for proper diagnosis, consulting a qualified appliance repair technician is highly recommended for the E91 error code. Here's why -
- Safety and Expertise - Diagnosing communication errors between electronic components can involve electrical components and disassembly of the washer. A technician will have the knowledge, experience, and tools to handle these tasks safely and effectively.
- Accurate Diagnosis - The technician can use diagnostic tools and their expertise to pinpoint the exact cause of the communication error (faulty wiring, control board issue, or another component malfunction). They can then recommend the most appropriate repair solution, such as fixing wiring connections or replacing faulty components.