The E92 error code on your Kenmore washer indicates a communication error between the control board and the user interface (UI) panel. Since Kenmore washers are manufactured by Whirlpool, the meaning of E92 aligns with Whirlpool washers. Here's a breakdown of what the E91 error signifies
- Communication Error Between Control Board and User Interface (E92) - The control board, which acts as the brain of the washer, communicates with the UI panel to display wash cycle settings, error codes, and other information. The E92 error suggests a breakdown in this communication, preventing the washer from functioning properly.
There are a couple of reasons why this communication error might happen
- Wiring Issues - Damage or loose connections in the wiring harness that connects the control board to the UI panel could disrupt the signal transmission.
- Faulty Control Board or User Interface Panel (Less Likely) - In some cases, one of the components itself, such as the control board or the UI panel, might be malfunctioning and not sending or receiving signals properly.
Symptoms That Might Accompany E92 Error
In addition to the E92 error code on the display, you might notice some of these symptoms
- Unresponsive UI Panel - The buttons or knobs on the UI panel might not respond when pressed or turned.
- Incorrect Information Displayed - The UI panel might display incorrect information about the wash cycle or error messages other than E92.
Troubleshooting Steps for E92 on Your Kenmore Washer
Important Safety Note - Before attempting any troubleshooting steps, unplug the washer from the outlet to avoid electrical hazards and potential water leaks. Due to the potential for electrical issues, some DIY troubleshooting options might be limited.
- Power Reset - A simple reset can sometimes clear temporary glitches that might be causing the E92 error. Unplug the washer from the outlet for a few minutes and then plug it back in.
When to Consult a Qualified Appliance Repair Technician
Given the potential for electrical issues and the need for proper diagnosis, consulting a qualified appliance repair technician is highly recommended for the E92 error code. Here's why:
- Safety and Expertise - Diagnosing communication errors between electronic components can involve electrical components and disassembly of the washer. A technician will have the knowledge, experience, and tools to handle these tasks safely and effectively.
- Accurate Diagnosis - The technician can use diagnostic tools and their expertise to pinpoint the exact cause of the communication error (faulty wiring, control board issue, or UI panel malfunction). They can then recommend the most appropriate repair solution, such as fixing wiring connections or replacing faulty components.