The E93 error code on your Kenmore washer indicates a communication error within the washer's electronic components. Since Kenmore washers are manufactured by Whirlpool, the meaning of E93 aligns with Whirlpool washers. Here's a breakdown of what the E93 error signifies
- Communication Error (E93) - The control board, the brain of the washer, relies on communication with other electronic components like the motor control board or user interface board to manage various functions during the wash cycle. The E93 error suggests a breakdown in this communication, preventing the washer from operating properly.
There are a couple of possibilities that might cause this communication error
- Wiring Issues - Damage or loose connections in the wiring harness that connects various electronic components could disrupt the signal transmission between the control board and other parts.
- Faulty Control Board or Other Electronic Component (Less Likely) - In some cases, one of the electronic components itself, such as the control board, motor control board, or user interface board, might be malfunctioning and not sending or receiving signals properly.
Troubleshooting Steps for E93 on Your Kenmore Washer
Important Safety Note - Before attempting any troubleshooting steps, unplug the washer from the outlet to avoid electrical hazards and potential water leaks. Due to the complexity of the issue, DIY troubleshooting options are limited.
- Power Reset - A simple reset can sometimes clear temporary glitches that might be causing the E93 error. Unplug the washer from the outlet for a few minutes and then plug it back in.
When to Consult a Qualified Appliance Repair Technician
Given the potential for electrical issues and the need for proper diagnosis, consulting a qualified appliance repair technician is highly recommended for the E93 error code. Here's why
- Safety and Expertise - Diagnosing communication errors between electronic components can involve electrical components and disassembly of the washer. A technician will have the knowledge, experience, and tools to handle these tasks safely and effectively.
- Accurate Diagnosis - The technician can use diagnostic tools and their expertise to pinpoint the exact cause of the communication error (faulty wiring, control board issue, motor control board issue, or another component malfunction). They can then recommend the most appropriate repair solution, such as fixing wiring connections or replacing faulty components.