The EB3 error code on your Kenmore washer indicates a potential issue with the washer's basket rotation or the motor that drives it. Since Kenmore washers are manufactured by Whirlpool, the meaning of EB3 aligns with how it functions in Whirlpool washers. Here's a breakdown of the EB3 error
- Basket Rotation or Motor Malfunction (EB3) - The EB3 error suggests a problem with the washer's ability to rotate the basket during the wash cycle. This could be due to a few reasons
- Foreign Object Blocking Rotation - An object stuck between the inner and outer wash basket can prevent the basket from rotating properly.
- Drive Belt Issues - A worn, loose, or broken drive belt that connects the motor to the basket might cause the basket to not spin or spin erratically.
- Faulty Motor (Less Likely) - In some cases, a malfunctioning motor itself could be the culprit behind the EB3 error.
Symptoms That Might Accompany EB3 Error
In addition to the EB3 error code on the display, you might notice some of these symptoms
- No Agitation or Spinning - The washer basket might not agitate or spin at all during the wash cycle.
- Uneven Washing - Clothes might not be washed properly due to the lack of proper agitation or spinning.
- Unusual Noises During Wash Cycle - The washer might make unusual noises during the wash cycle due to a jammed basket or a struggling motor.
Troubleshooting Steps for EB3 on Your Kenmore Washer
Important Safety Note - Before attempting any troubleshooting steps, unplug the washer from the outlet to avoid electrical hazards. Here are a limited few things you can try
- Power Reset - A simple reset can sometimes clear temporary glitches that might be causing the EB3 error. Unplug the washer from the outlet for a few minutes and then plug it back in.
- Check for Obstructed Items - If you can safely check the space between the inner and outer basket for any objects that might be lodged there, remove them. Consult your user manual for specific instructions on your Kenmore model if unsure about how to access this area.
When to Consult a Qualified Appliance Repair Technician
In most cases involving the EB3 error, consulting a qualified appliance repair technician is recommended. Here's why
- Safety and Expertise - Diagnosing and fixing basket rotation or motor issues can involve disassembling the washer and working with electrical components. A technician will have the knowledge, experience, and tools to handle these tasks safely and effectively.
- Accurate Diagnosis and Repairs - The technician can use diagnostic tools and their expertise to pinpoint the exact cause of the problem (obstructed item, worn-out drive belt, or faulty motor). They can then recommend the most appropriate repair solution, such as removing an object, replacing the drive belt, or fixing/replacing the motor.