The error code EE on a Kenmore washer signifies an issue with the EEPROM (Electrically Erasable Programmable Read-Only Memory) on the main control board. The EEPROM essentially stores the washer's program settings and operating instructions. Here's a breakdown of what the EE error code means and how to troubleshoot it -
What is EEPROM and Why Does It Cause Errors?
The EEPROM is a non-volatile memory chip that retains information even when the washer is turned off. It holds crucial data for the washer's control board to function properly, including wash cycle settings, spin speeds, and other operational parameters.
If the EEPROM becomes corrupted or damaged, the control board might not be able to access or process the stored information correctly, leading to malfunctions and the EE error code.
Possible Causes of EE Error
- Corrupted EEPROM - This is the most common reason for the EE error. Over time, due to various factors like voltage fluctuations or internal glitches, the data stored on the EEPROM can become corrupted.
- Faulty control board - In some cases, the error might indicate a malfunction with the main control board itself, not just the EEPROM.
How to troubleshoot the EE error on your Kenmore washer
Important safety precaution - Before attempting any troubleshooting steps, unplug the washer from the power outlet to avoid electrical hazards.
Reset the washer - This is the first step to try. Unplug the washer from the power outlet for a few minutes, then plug it back in and restart the cycle. A simple reset can sometimes refresh the control board's memory and resolve the issue if it's a minor glitch with the EEPROM.
If the EE Error Persists
- Consult your user manual - Your Kenmore washer's user manual might have specific troubleshooting steps or diagnostics for the EE error code for your model. Unfortunately, there might not be a user-fixable solution for a corrupted EEPROM.
- Consider professional help - If the reset doesn't work, consulting a qualified appliance repair technician is recommended. They can diagnose the exact cause of the EE error (corrupted EEPROM or faulty control board) and recommend the appropriate solution. This might involve replacing the main control board, which can be a complex repair.
Here are some additional tips:
- Replacing the control board is often not a DIY repair. It's best to consult a professional appliance repair technician to avoid further complications.
- If your Kenmore washer is still under warranty, contacting the manufacturer's customer service might be an option for a free repair related to the control board.