The EF2 error code on your Kenmore washer indicates an issue with excessive suds during the wash cycle. Since Kenmore washers are manufactured by Whirlpool, the meaning of EF2 aligns with Whirlpool washers. Here's a breakdown of the EF2 error
Excessive Sudsing (EF2) - The EF2 error suggests that the washer is detecting too much foam or suds in the wash tub. This can happen due to a few reasons
- Improper Detergent Use - Using too much laundry detergent, especially high-efficiency (HE) detergent in a non-HE washer, can lead to excessive sudsing.
- Wrong Detergent Type - Using a regular detergent in a high-efficiency (HE) washer can also cause excessive sudsing, as HE detergents are formulated to create less lather.
- Clogged Drain Hose (Less Likely) - In rare cases, a clogged drain hose could prevent the washer from properly draining the sudsy water, leading to an EF2 error.
Symptoms That Might Accompany EF2 Error
In addition to the EF2 error code on the display, you might notice some of these symptoms
- Excessive Foam Visible Through Washer Lid - You might see a significant amount of suds overflowing from the washer during the wash cycle.
- Wash Cycle Stalled - The washer might stop the wash cycle prematurely due to the excessive sudsing.
- Unusual Noises During Washing - The washer might make unusual noises due to the excessive suds interfering with the agitation process.
Troubleshooting Steps for EF2 on Your Kenmore Washer
Important Safety Note - Before attempting any troubleshooting steps, unplug the washer from the outlet to avoid electrical hazards and potential water leaks. Here are some steps you can try
- Reduce Suds - The first step is to try and reduce the existing suds. Open the washer lid carefully (avoiding overflowing suds) and add absorbent towels to soak up some of the excess foam.
- Check Detergent Usage - Refer to your Kenmore washer manual and the detergent packaging for recommended detergent amounts. Make sure you're using the correct type of detergent (HE or regular) for your washer model.
- Run a Rinse and Spin Cycle (if Possible) - If your washer allows running a rinse and spin cycle without adding more water, this might help remove some of the remaining suds. Consult your user manual for specific instructions on your model.
When to Consult a Qualified Appliance Repair Technician
If the above steps don't resolve the EF2 error or the drain hose seems clogged, consulting a qualified appliance repair technician is recommended. Here's why
- Safety and Expertise - A clogged drain hose can be tricky to diagnose and clean. A technician will have the knowledge, experience, and tools to handle these tasks safely and effectively.
- Identifying Underlying Issues - In some cases, excessive sudsing might be a symptom of a different problem, such as a faulty water level sensor. A technician can diagnose any underlying issues that might be contributing to the EF2 error.