dE
On a GE washer, "dE" signifies an error code related to the door. There are two main interpretations depending on your GE washer mode
- Drain and Spin Error (For Washers Without a Separate Drain Cycle Button):
- On some GE washer models, particularly those without a dedicated "Drain" cycle button, the "dE" code signifies a problem with draining and spinning the laundry load at the end of a wash cycle.
- This could be due to several reasons:
- Drain Clogged: A blockage in the drain hose, filter, or pump might prevent proper water drainage.
- Faulty Drain Pump: The drain pump itself could be malfunctioning and unable to pump out the water effectively.
- Other Issues (Less Common): In rare cases, problems with the water level sensor or control board could also contribute to the dE error.
- Door Lock Error (For Washers With a Separate Drain Cycle Button):
- On GE washer models with a separate "Drain" cycle button, the "dE" code might signify a problem with the door lock mechanism.
- The washer won't start a new wash cycle or proceed to the spin cycle if the door isn't properly locked for safety reasons.
- This could be due to:
- Faulty Door Lock: The door lock mechanism itself might be malfunctioning and unable to secure the door properly.
- Foreign Object Obstruction: Debris or an object caught between the door and frame might prevent the door from closing completely and engaging the lock.
Troubleshooting Steps for dE Error
Before attempting any troubleshooting steps, always unplug the washer from the power outlet for safety. Here are some general approaches depending on the two possibilities mentioned above:
For Washers Without a Separate Drain Cycle Button (Drain and Spin Error)
- Check Drain Hose and Filter: Inspect the drain hose for kinks or clogs. Clean the drain filter according to your user manual instructions.
- Reset the Washer (Optional): Sometimes, a simple reset can resolve temporary glitches. Unplug the washer for 30 seconds, then plug it back in and try running a spin cycle only to see if the water drains properly.
For Washers With a Separate Drain Cycle Button (Door Lock Error)
- Check Door for Obstructions: Ensure the door is free of any objects that might prevent it from closing completely.
- Inspect Door Strike: Visually check the door strike (the area on the washer frame where the door lock engages) for any damage or misalignment.
Important Note
- If the dE error persists after these basic checks, or if you suspect a faulty door lock or drain pump, it's best to consult a qualified appliance repair technician. They can diagnose the problem more precisely and recommend appropriate repairs or replacements.
Additional Information
- Refer to your user manual for specific troubleshooting steps and instructions related to your GE washer model.
- The user manual will also indicate whether your washer model has a dedicated "Drain" cycle button and clarify the meaning of the dE code for your specific washer.