Possible Causes

• External Device: If your washer uses an external device like a coin dispenser or cycle selection card reader, the E:02 error might signify a communication issue between the control board and that device.
• Internal Component (Less Likely): In less frequent cases, the communication error could be between the control board and another internal component within the washer itself.

Troubleshooting Steps

Here are some steps you can try to address the E:02 error code:

1. Power Cycle the Washer: Turn off the washer at the wall outlet, wait for 30 seconds, and then turn it back on. This can sometimes clear temporary glitches affecting communication between components.
2. Re-aim External Device (if applicable): If your washer uses an external device like a card reader, consult your user manual for instructions on its proper placement. Misalignment might disrupt communication. Re-aim or reseat the device according to the manual's guidance.
3. Clean Connections (if comfortable): If your user manual provides instructions for accessing the connection point between the external device and the washer's control board, you can carefully clean the connection points with a dry cloth to remove any dust or debris that might hinder communication. Only attempt this step if the user manual provides clear instructions and you are comfortable doing so.
4. Consult Speed Queen Support: If the error persists after power cycling and checking the external device (if applicable), contacting Speed Queen's customer support is recommended. They can provide further guidance on your specific washer model and the E:02 error. They might advise on:

• Scheduling a technician visit if the issue seems more complex and requires internal inspection or component replacement (e.g., a faulty connection within the washer).

What to Avoid

• Forcing the Washer: Avoid running the washer multiple times with the E:02 code present. This could further strain the washer's components.
• Disassembling the Washer (Unless Comfortable): Unless your user manual provides clear instructions and you're comfortable with appliance repair, avoid disassembling the washer to access internal connections. Leave internal repairs to qualified technicians.

By following these steps, you can potentially address the communication error (E:02) on your Speed Queen washer. If the issue persists after power cycling and checking the external device (if applicable), consult Speed Queen support for further assistance. They can help determine the cause of the communication failure and recommend the appropriate course of action.