The E:0A error code on a Speed Queen washer is related to a data incompatibility issue and doesn't necessarily signify a hardware failure.
Here's an explanation of this problem
Meaning: Invalid Machine Type
This error indicates a mismatch between the data being downloaded or uploaded and the specific type of Speed Queen washer you have.
There are two main scenarios where you might encounter this error:
- Downloading Cycle/Setting Updates: If you're trying to download new wash cycles or settings from an external source (like a micro-wand), the E:0A error suggests the downloaded data is incompatible with your washer model.
- Uploading Machine Data (Less Common): In rare cases, this error might occur if you're trying to upload data from your washer (e.g., for service purposes) and the data format isn't compatible with the receiving system.
- Cause: The E:0A error typically stems from:
- Downloading data meant for a different Speed Queen washer model.
- Outdated data or software on the external device or service providing the update.
- Corrupted data being transferred.
- Solution: Here are some troubleshooting steps you can try:
- Verify Data Compatibility: Ensure the data you're downloading or uploading is specifically designed for your Speed Queen washer model. Check the source of the data for compatibility information.
- Update External Device/Service: If possible, update the software or firmware on the external device or service providing the data download. Outdated software might be transmitting incompatible data.
- Retry Download/Upload: If you've verified compatibility and updated the software, try re-downloading or re-uploading the data.
- Consult Speed Queen Support: If the error persists, contacting Speed Queen support for further assistance is recommended. They can help identify the specific cause and provide tailored solutions.
Important Note: Unlike E:07 and E:08 error codes indicating control board issues, E:0A doesn't necessarily point to a hardware problem with your washer. However, if none of the troubleshooting steps work, there's a slight chance the control board might be malfunctioning.
Consulting a qualified technician can help diagnose the issue definitively.