E dL2, Er dU
The error code you see on your Speed Queen washer, either E:dL2 or Er,dU, indicates a Door Unlock Error. This means the washer is detecting a problem with the door not unlocking after the wash cycle is complete preventing you from accessing your laundry.
Possible Causes
- Faulty Door Lock Solenoid: The solenoid responsible for unlocking the door might be malfunctioning and unable to retract the locking mechanism.
- Door Lock Mechanism Issue: The mechanical parts of the lock itself could be jammed or misaligned, preventing it from unlocking.
- Control Board Malfunction: In rare cases, the issue might lie with the washer's control board not sending the correct signal to unlock the door.
Troubleshooting Steps
- Power Cycle: First, try a simple power reset by unplugging the washer for 3 minutes. This can sometimes clear temporary glitches that might be causing the lock to malfunction.
- Check for Obstructions: Ensure there are no clothes or debris caught around the door or lock mechanism that might be preventing it from unlocking fully.
- Wait for Power Down: Sometimes, the door might take a few minutes to unlock after the cycle finishes, especially during cool down cycles. Be patient and wait for a few minutes before attempting to open the door.
Important Considerations:
- Don't Force the Door: Never try to pry open the door if it's not unlocking. This can damage the lock mechanism further.
- Advanced Troubleshooting: If the above steps don't resolve the issue, it might involve checking electrical connections or replacing components like the door lock solenoid. This is best left to a qualified appliance repair technician to avoid causing further problems.
Remember: If the troubleshooting steps don't work, it's best to contact a qualified appliance repair technician for a proper diagnosis and repair of the E:dL2 or Er,dU error.