The error code E Hd or Er, Hd on your Speed Queen washer indicates a Too Hot To Drain Error. This means the washer detected that the water temperature during the drain cycle is too high for safe draining. There are several reasons why this might happen:
Possible Causes of this Error
- Safety Precaution: This error code is a safety feature to prevent potential damage to the washer or plumbing if excessively hot water is drained.
- Possible Causes: Here are some factors that could contribute to the Too Hot To Drain Error:
- Faulty Heater Element (Most Likely): A malfunctioning heater element might continue heating the water even after the wash cycle is complete, leading to excessively hot water during the drain cycle.
- Faulty Temperature Sensor: A defective temperature sensor could be sending incorrect readings to the control board, causing it to underestimate the water temperature and initiate draining even when it's too hot.
- Control Board Issue (Less Likely): In rare cases, the control board responsible for regulating temperature and draining might be malfunctioning.
Important Considerations:
- Limited User Repair: Diagnosing and repairing heater elements, temperature sensors, and control boards often involve technical knowledge and potential electrical components. It's best to avoid attempting a DIY repair.
- Safety and Functionality: A Too Hot To Drain Error can pose safety risks due to hot water and potentially damage the washer's internal components if not addressed.
- Consult a Technician: If you see the E Hd or Er, Hd error code, contacting a qualified appliance repair technician is highly recommended. They can diagnose the issue (faulty heater element, temperature sensor, or control board) and recommend the appropriate solution.
Potential Solutions
- Replacing the Heater Element (Most Likely): In most cases, the technician will likely replace the heater element if it's malfunctioning and causing the overheating issue.
- Replacing the Temperature Sensor: If the temperature sensor is faulty, the technician will likely replace it to ensure accurate temperature readings.
- Control Board Repair or Replacement (Less Likely): In rare cases, the control board might require repair or replacement.
Alternative Solutions (For Users Comfortable with Limited Troubleshooting)
- Cool Down Cycle: Some Speed Queen models might have a user-selectable "Cool Down" cycle or setting. If your washer has this feature and the manual allows it, consider running a cool-down cycle before draining. This can help lower the water temperature before attempting to drain it manually. Refer to your washer's manual for specific instructions on using this feature (if available).
Important Note: This is only a temporary solution and shouldn't replace seeking professional help. If the error persists after a cool-down cycle or your model lacks this feature, consult a technician.
Safety Precautions While Troubleshooting:
- Unplug the Washer: Before attempting any troubleshooting steps, always unplug the washer from the power outlet to avoid electrical hazards.
- Wait for Cool Down: Never attempt to force draining if the water feels hot to the touch. Allow the washer to sit for several hours to cool down completely before proceeding.
- Limited User Intervention: Avoid disassembling components, handling electrical wiring, or attempting any repairs beyond what the manual recommends. If you're not comfortable with a step, stop and consult a technician.
When to Call a Qualified Technician:
- Error Persists: If the E Hd or Er, Hd error reappears even after a cool-down cycle (if applicable), it's crucial to contact a qualified appliance repair technician.
- Safety Concerns: If you suspect any water leaks, unusual noises, or burning smells during the cool-down attempt, do not use the washer and immediately consult a technician.
- Limited User Knowledge: If you're not comfortable troubleshooting or unsure about any steps, seeking professional help is always recommended.
Safety Reminder: Remember, Too Hot To Drain Errors involve potential overheating issues and potential electrical components. Leave the diagnosis and repair to a qualified appliance repair technician to ensure safety and proper repairs. Don't attempt to use the washer with this error until the problem is resolved.