Potential causes for the E:tp error

There are two main reasons why this might happen:

1. Motor Malfunction: Internal issues within the motor itself, such as worn brushes, failing bearings, or electrical problems, could cause it to overheat.
2. Washer Overload: If the washer is overloaded with too many clothes or unevenly distributed laundry, it can put excessive strain on the motor and lead to overheating.

Causes: Here's a more detailed breakdown of potential causes for the E:tp error:

• Motor Issues 
  • Worn Motor Brushes: Friction from brushes that make contact with the motor's commutator can wear down over time, increasing resistance and heat generation. 
  • Failing Motor Bearings: Bearings that support the motor shaft can wear out, causing increased friction and heat. 
  • Internal Motor Faults: Less common internal electrical problems within the motor could also lead to overheating.
• Washer Overload: 
  • Excessive Laundry Load: Exceeding the recommended weight capacity for your washer model can overload the motor. 
  • Unevenly Distributed Load: A load that is heavily concentrated on one side of the washer tub can cause the motor to work harder and potentially overheat.

Troubleshooting Steps

• Solutions: Here are some steps you can try to resolve the E:tp error:
  1. Reduce Laundry Load: If you suspect overloading, open the washer and remove some clothes to ensure the load is within the recommended capacity. Redistribute the laundry evenly within the tub for better weight distribution.
  2. Reset the Washer: Sometimes, a thermal overload protector can reset after a cool-down period. Unplug the washer from the power outlet for at least 15 seconds, then plug it back in and attempt a normal wash cycle with a reduced load.
  3. Consult Washer Manual: Refer to your Speed Queen washer's manual for specific troubleshooting steps related to the E:tp error code. It might have recommendations for checking specific components or motor reset procedures (if applicable to your model). You can find downloadable manuals for your washer model on the Speed Queen website.
• If the error persists after these steps: It might indicate a more serious issue. Here's what to do next:
  • Contact Speed Queen Support: If the error persists even with a reduced load and proper use, contacting Speed Queen support is recommended. They can provide model-specific troubleshooting guidance and determine if a technician visit is necessary.
  • Consult a Qualified Technician: If a motor malfunction is suspected, a qualified appliance technician can diagnose the problem definitively. They can assess the motor's condition, check for worn components, and determine if repairs or replacements are necessary.

Important Note: Troubleshooting steps beyond checking the load and resetting the washer are not recommended for DIY attempts. Diagnosing and repairing motor issues can be complex and might involve electrical components. Consulting a professional is crucial to avoid further damage or safety risks.

By following these steps and resources, you should be able to determine the cause of the E:tp error on your Speed Queen washer and take the necessary steps to address it effectively. Remember, safety is paramount when dealing with potential motor issues. Consulting a qualified technician is the best course of action if the error persists after trying the initial troubleshooting steps.