Possible Causes of this error

• Clogged water inlet screens: The screens on the water inlet hoses can trap small debris, preventing sufficient water flow.
• Closed water faucets: Make sure both the hot and cold water supply faucets are fully open.
• Low water pressure: The washer requires a minimum water pressure to function properly. Check if your house water pressure is above 20 kPa (29 psi).
• Faulty water inlet valve: If the valve itself is malfunctioning, it might not be allowing enough water in.
• Drain hose kinked or clogged: A kinked or clogged drain hose can create a false reading of a full washer, preventing it from taking in more water.

Troubleshooting Steps

1. Check the water faucets: Ensure both hot and cold water faucets are turned on completely.
2. Clean the water inlet screens: Locate the water inlet hoses where they connect to the washer. Shut off the water supply and detach the hoses. You should find screens inside the hoses where they connect to the washer. Carefully remove any debris trapped on the screens and flush them with clean water. Reattach the hoses securely and turn the water supply back on.
3. Check your home water pressure: Most houses have a pressure gauge near the shut-off valve where the water supply enters your home. If the pressure is below 20 kPa (29 psi), contact a plumber to investigate the issue.
4. Check the drain hose: Make sure the drain hose is positioned correctly, typically at least 27½ inches (700 mm) from the floor to prevent siphoning. Inspect the hose for any kinks or blockages. Clear any clogs you find.
5. Reset the washer: Sometimes a simple reset can clear the error code. Consult your user manual for specific instructions on resetting your GE washer model.

If the E1 code persists after trying these troubleshooting steps, the problem might be with the water inlet valve itself. In that case, it's recommended to consult a qualified appliance repair technician for further diagnosis and repair.