The error code E10 on a GE washer indicates a problem with the water filling process. The washer isn't able to reach the correct water level within a designated timeframe (usually around 20 minutes) after starting the cycle. Here's a breakdown of the E10 code, its causes, and troubleshooting steps:
Understanding the E10 Code
- During a wash cycle, GE washers rely on a specific water level to ensure proper cleaning and rinsing.
- The E10 code signifies the washer cannot fill with enough water within the expected time frame.
- This can prevent the washer from functioning correctly and could damage the machine if it continues the cycle without sufficient water.
Common causes of E10 Error
- Closed Water Shutoff Valves: Make sure both the hot and cold water supply faucets are fully open.
- Low Water Pressure: The washer requires a minimum water pressure to function properly. Check if your house water pressure is above 20 kPa (29 psi).
- Clogged Water Inlet Screens: The screens on the water inlet hoses can trap small debris, preventing sufficient water flow.
- Faulty Water Inlet Valve: If the valve itself is malfunctioning, it might not be allowing enough water in.
- Kinked Drain Hose (indirect cause): A kinked drain hose can create a false reading of a full washer, preventing it from taking in more water.
Troubleshooting Steps for E10 Error
- Check the Water Faucets: Ensure both hot and cold water faucets are turned on completely.
- Clean the Water Inlet Screens: Locate the water inlet hoses where they connect to the washer. Shut off the water supply and detach the hoses. You should find screens inside the hoses where they connect to the washer. Carefully remove any debris trapped on the screens and flush them with clean water. Reattach the hoses securely and turn the water supply back on.
- Check Your Home Water Pressure: Most houses have a pressure gauge near the shut-off valve where the water supply enters your home. If the pressure is below 20 kPa (29 psi), contact a plumber to investigate the issue.
- Check the Drain Hose: Make sure the drain hose is positioned correctly, typically at least 27½ inches (700 mm) from the floor to prevent siphoning. Inspect the hose for any kinks or blockages. Clear any clogs you find.
- Reset the Washer: Consult your user manual for specific instructions on resetting your GE washer model.
If the E10 code persists after trying these steps
- The problem might be with the water inlet valve itself. In that case, it's recommended to consult a qualified appliance repair technician for further diagnosis and repair.
Additional Tips
- Avoid overloading the washer, as this can put extra strain on the water filling system.
- Use the correct amount of detergent for your load size. Excessive suds can create backflow and interfere with proper water filling.
By following these steps, you should be able to identify the cause of the E10 error code on your GE washer and get it filling with water properly again. If the troubleshooting steps don't resolve the issue, consulting a qualified appliance repair technician is recommended.