1. Communication Error (Some GE Washer Models)

• Possible Cause: This interpretation of E12 signifies a communication error between the washer's control board and another component.
• Potential Culprits:
  • Faulty wiring connections between the control board and other components (like the heater sensor in some models).
  • A malfunctioning control board itself that's unable to properly communicate with other parts.

2. Excessive Water Filling Time (Some GE Washer Models)

• Possible Cause: This interpretation indicates the washer is taking too long to fill with water during the cycle.
• Potential Reasons:
  • Clogged water inlet hoses or screens that restrict water flow.
  • Low water pressure to the washer from your home's supply.
  • Faulty water inlet valve that isn't allowing enough water in efficiently.

Troubleshooting Steps (Generally Applicable)

1. Consult Your User Manual: The most accurate information regarding the E12 code for your specific GE washer model will be in the user manual. It should explain the meaning of the code and any recommended troubleshooting steps.
2. Reset the Washer: Refer to your user manual for instructions on resetting your washer model. Sometimes a simple reset can clear the error if it's caused by a temporary glitch.
3. Check Water Supply: Ensure both hot and cold water supply faucets are fully open.
4. Inspect Water Inlet Hoses and Screens: Locate the water inlet hoses where they connect to the washer. Shut off the water supply and detach the hoses. You should find screens inside the hoses where they connect to the washer. Clean any debris trapped on the screens and flush them with clean water. Reattach the hoses securely and turn the water supply back on.
5. Check Drain Hose (Indirect Cause): A kinked drain hose can create a false reading of a full washer, preventing it from taking in more water. Straighten the drain hose if necessary.

If the E12 Code Persists

• For Communication Error: Consulting a qualified appliance repair technician is recommended. They can diagnose the problem more precisely. This might involve checking wiring connections or testing the control board.
• For Excessive Filling Time: If the troubleshooting steps above don't resolve the issue, you might need to call a technician. They can investigate further for problems with water pressure, clogged components, or a faulty water inlet valve.

Additional Tips

• Avoid overloading the washer, as this can put extra strain on the water filling system.
• Use the correct amount of detergent for your load size. Excessive suds can create backflow and interfere with proper water filling.

By understanding the potential causes of the E12 error based on your washer model and following these troubleshooting steps, you should be able to identify and address the issue. If needed, consulting a qualified appliance repair technician can provide a more precise diagnosis and repair.