E13 on GE Top-Load Washers

For GE top-load washers, the E13 code typically signifies an issue with the water level sensor.

• Water Level Sensor Function: This sensor plays a crucial role in regulating the amount of water that enters the washer during the cycle. It monitors the water level and sends signals to the control board to stop filling when the appropriate level is reached.
• Possible Causes:
  • Faulty Water Level Sensor: The sensor itself might be malfunctioning and sending incorrect signals to the washer control board.
  • Clogged Water Level Sensor Hose: A clogged hose connected to the sensor can prevent it from getting accurate water level readings.
  • Defective Control Board (In rare cases): The error could be due to a malfunctioning control board that misinterprets signals from the water level sensor.

E13 on GE Front-Load Washers

On GE front-load washers, the E13 error code can have two possible interpretations:

• Drain Pump Malfunction: The drain pump is responsible for removing water from the washer during the drain cycle. An E13 code might indicate the drain pump isn't functioning properly, preventing the washer from entering the spin cycle.
• Water Level Sensor Issue (Less Common): Similar to top-load washers, problems with the water level sensor in some front-load models can also trigger an E13 code.

Troubleshooting Steps for E13 Error (Both Top-Load and Front-Load)

1. Reset the Washer: Consult your user manual for specific instructions on resetting your GE washer model. A simple reset can sometimes clear the error.
2. Check for Clogs:
   • Top-Load Washers: Locate the water level sensor hose, typically near the bottom of the washer tub. Check for clogs or blockages in the hose. Refer to your user manual for access instructions.
   • Front-Load Washers: Clean the drain hose filter, typically behind a small access panel at the bottom front of the washer.
3. Review User Manual: Your washer's manual might have additional troubleshooting tips specific to your model and the E13 code.

If the E13 code persists after these steps

• Consult a Qualified Appliance Repair Technician: They can diagnose the problem more precisely. This might involve testing the water level sensor (for both types), drain pump (for front-load), or control board (for both types) to identify the faulty component.
• Replacing Faulty Parts: Depending on the diagnosis, the technician might recommend replacing the water level sensor, drain pump, or control board.

Additional Tips

• Avoid using excessive detergent, which can create suds that interfere with the water level sensor's readings (applicable to both washer types).
• Regularly clean the drain hose filter (front-load washers) to prevent clogs.

By understanding the potential causes for E13 error based on your washer type and following these troubleshooting steps, you should be able to identify the issue and get help from a technician if needed.