E2
An E2 error code on a GE washer indicates a problem with the draining process. The washer is unable to drain the water properly during the cycle. Here's a comprehensive look at the potential causes and troubleshooting steps for this error code:
Understanding the E2 Code
- GE washers are designed to drain out the wash water within a specific timeframe (usually around 8 minutes after the draining cycle starts).
- If the washer detects water still present after this period, it stops the cycle and displays the E2 code.
Common Causes of E2 Error
- Improper Drain Hose Installation: The drain hose should be positioned with the end at least 38 inches (96.5 cm) but no higher than 96 inches (244 cm) from the floor. If it's too high or low, it can cause water to backflow into the washer.
- Clogged Drain Hose or Filter: Lint, debris, or soap scum can accumulate in the drain hose or filter, hindering proper water drainage.
- Blocked Drain Pipe: The drainpipe where your washer hose connects could also be clogged with debris or buildup, preventing water from flowing out.
- Faulty Drain Pump: In some cases, the drain pump itself might be malfunctioning and unable to pump out the water effectively.
Troubleshooting Steps for E2 Error
- Check Drain Hose Installation: Ensure the drain hose is positioned correctly, following the height recommendations mentioned earlier.
- Clean the Drain Hose and Filter: Locate the drain hose filter, usually behind a small access panel at the bottom front of the washer. Clean any trapped debris and flush the hose with clean water.
- Clear the Drain Pipe: If you suspect a clog in the drainpipe, disconnect the drain hose from the washer and clear any blockage you find in the pipe itself. You can use a plumber's snake or a wet/dry vacuum for this purpose.
- Reset the Washer: Consult your user manual for specific instructions on resetting your GE washer model. A simple reset can sometimes clear the error code.
If the E2 code reappears after trying these steps, it's possible that the drain pump is faulty. In that case, it's recommended to:
- Consult your user manual: The manual might have additional troubleshooting tips specific to your washer model.
- Contact a qualified appliance repair technician: They can diagnose the problem and replace the drain pump if necessary.
Additional Tips
- Avoid overloading the washer, as this can put extra strain on the draining system and contribute to clogs.
- Use the correct amount of detergent for your load size. Excessive suds can also interfere with proper drainage.
By following these steps, you should be able to identify the cause of the E2 error code in your GE washer and get it draining properly again.