Possible Causes of E23 Error Code:

• Actual leak: 
  • Water has escaped from somewhere in the machine, triggering the Aquastop. This could be due to a faulty hose, loose connection, worn seal, or damage to the drum.
• False alarm: 
  • Sometimes, the sensor can be triggered by condensation or minor splashes, even without an actual leak.

Important Safety Precautions:

• Turn off the water supply immediately to prevent further water damage.
• Unplug the washing machine to avoid electrical hazards.
• Do not attempt to operate the machine until the error is resolved.

Troubleshooting the E23 error code in Bosch Washing Machine

1. Check for visible leaks: 
   • Inspect the machine for any signs of water leaks, including puddles around the base, wet hoses, or dampness inside the drum.
2. Tilt the machine (with caution): 
   • If safe to do so, carefully tilt the machine back slightly to drain any accumulated water. Be aware of the weight and potential instability.
3. Reset the machine: 
   • Once you've addressed any visible leaks, unplug the machine for 30 seconds and then plug it back in. This can sometimes clear temporary glitches.
4. Consult a qualified technician: 
   • If the error persists, do not attempt to repair the machine yourself. Contact a qualified appliance repair technician or Bosch customer service for further diagnosis and repair. They have the expertise and tools to safely identify and fix the leak source.

Additional Information:

• The E23 error code is a serious issue and indicates a potential safety hazard.
• Never ignore this error and address it promptly to avoid water damage and electrical risks.
• Bosch customer service can be reached at 1-800-944-2904 in the US or through their website for other regions.

Remember, safety is paramount. If you're unsure about any steps or suspect a leak, prioritize professional assistance to ensure proper handling and repairs.