E25
The E25 error code indicates a problem with the turbidity sensor. This sensor measures the water's cloudiness or "dirtiness" during wash cycles. An E25 error suggests the sensor detects an issue, impacting the machine's ability to determine the appropriate cleaning level.
Possible Causes of error E25:
- Clogged turbidity sensor:
- Soap scum, dirt, or debris can clog the sensor, preventing accurate readings.
- Faulty turbidity sensor:
- The sensor itself might be malfunctioning, sending incorrect signals to the control board.
- Control board error:
- In rare cases, a malfunction within the control board could misinterpret sensor signals, leading to the E25 error.
Important Note:
While some errors allow DIY troubleshooting, it's strongly recommended to avoid any DIY attempts for the E25 error. Improper handling could:
- Damage the sensor or control board: These are delicate components, and DIY attempts could worsen the issue.
- Create electrical hazards: The E25 might involve electrical components, and DIY could lead to shocks or short circuits.
- Compromise water cleanliness: Inaccurate sensor readings could hinder effective cleaning, potentially leaving clothes unclean.
Recommended Action:
- Contact Bosch customer service immediately: Inform them of the E25 error code and your model number. They have expert knowledge and can:
- Provide specific advice based on your machine and assess the severity of the issue.
- Offer solutions like scheduling a qualified technician visit for safe diagnosis and repair.
- Guide you on basic checks if deemed safe, such as inspecting for visible blockages near the sensor.
- Do not attempt to reset the machine: While resets help with some errors, it's not recommended for E25 as it might not resolve the underlying problem and could even worsen it.
Additional Tips:
- Have your model number readily available: This helps Bosch customer service provide faster and more accurate assistance.
- Regularly clean your machine: Maintain the machine properly to help prevent sensor issues. Refer to your owner's manual for specific cleaning instructions.
- Address potential leaks promptly: Don't ignore even minor leaks, as they can worsen over time and cause significant damage.
- Prioritize safety: Remember, safety is paramount. Leave the diagnosis and repair of the E25 error to qualified professionals to ensure your Bosch washing machine is fixed correctly and operates safely again.