E5 on GE Top-Load Washers

For GE top-load washers, the E5 error code typically indicates a problem with the water level sensor.

• Water Level Sensor Function: This sensor plays a crucial role in regulating the amount of water that enters the washer during the cycle.

Possible Causes

• Faulty Water Level Sensor: The sensor itself might be malfunctioning and sending incorrect signals to the washer control board.
• Clogged Water Level Sensor Hose: A clogged hose connected to the sensor can prevent it from getting accurate water level readings.
• Defective Control Board: In rare cases, the error could be due to a malfunctioning control board that misinterprets signals from the water level sensor.

E5 on GE Front-Load Washers

On GE front-load washers, the E5 error code can have a few different interpretations:

• Thermistor Failure: The thermistor is a sensor that monitors water temperature. An E5 code might indicate a thermistor malfunction.
• Water Level Sensor Issue: Similar to top-load washers, problems with the water level sensor can also trigger an E5 code in some front-load models.

Troubleshooting Steps for E5 Error (Both Top-Load and Front-Load)

1. Reset the Washer: Consult your user manual for specific instructions on resetting your GE washer model. A simple reset can sometimes clear the error.
2. Check Water Inlet Valves (Both Types): Make sure the hot and cold water supply faucets are fully open. Disconnect the water inlet hoses and check for any clogs in the screens where they connect to the washer.
3. For Top-Load Washers: Locate the water level sensor hose, typically near the bottom of the washer tub. Check for clogs or blockages in the hose. You might find access instructions in your user manual.
4. Review User Manual: Your washer's manual might have additional troubleshooting tips specific to your model and the E5 code.

If the E5 code persists after these steps

• Consult a Qualified Appliance Repair Technician: They can diagnose the problem more precisely. This might involve testing the water level sensor, thermistor (for front-load washers), or control board (for both types) to identify the faulty component.
• Replacing Faulty Parts: Depending on the diagnosis, the technician might recommend replacing the water level sensor, thermistor, or control board.

Additional Tips

• Avoid using excessive detergent, which can create suds that interfere with the water level sensor's readings (applicable to both washer types).

By understanding the potential causes for E5 error based on your washer type and following these troubleshooting steps, you should be able to identify the issue and get help from a technician if needed.