Possible Causes of error E69:

• Faulty Heating Element: 
  • This is the most common cause of the E69 error. The heating element itself could be malfunctioning, burned out, or have loose connections.
• Wiring Issue: 
  • Damaged or loose wiring between the heating element and the control board can disrupt power supply and trigger the error.
• Control Board Issue: 
  • Less frequently, the control board might be malfunctioning and sending incorrect signals to the heating element, causing the open heater error.
• Other Issues: 
  • In rare cases, other components like the temperature sensor or pressure switch could be involved.

Troubleshooting the E69 error code in Electrolux Washing Machine 

Safety First! Unplug the machine

1. Identify Your Model: 

• Locate the model number on a label on the back of your machine or in your user manual. This is crucial for accurate diagnosis. 

2. Consult the User Manual: 

• Refer to your user manual for specific instructions related to the E69 error code and troubleshooting steps for your model. 

3. Restart the Machine: 

• Sometimes, a simple restart can clear the error. 

4. Visually Inspect Wiring (if comfortable): 

• If you're comfortable doing so, visually inspect the wiring around the heating element and control board for any damage or loose connections.

Important Notes:

• Avoid DIY Repairs: Unless you have expertise in electrical and appliance repair, especially with high-voltage components like the heating element and control board, avoid DIY fixes. Incorrect repairs can worsen the problem and pose safety risks.
• Seek Professional Help: If the error persists after trying these steps or you're uncomfortable troubleshooting yourself, it's highly recommended to contact Electrolux support. They can provide model-specific guidance and potentially arrange for a qualified technician to diagnose and repair the issue safely.