The error code EC:23 on your Speed Queen washer indicates a Card Maximum Value Exceeded issue. This means the chip card you inserted has a programmed spending limit or value associated with it, and the washer's control board detected that the selected wash cycle or function exceeds that limit.
Here's a breakdown of the problem, potential causes, and troubleshooting steps you can try
Card Maximum Value Exceeded (EC:23)
- Spending Limit Reached: The chip card you're using has a pre-defined maximum value or spending limit, and the washer determined that the chosen wash cycle or function cost exceeds that limit. This system is often used in environments like laundromats where cards are pre-loaded with a specific amount.
Troubleshooting Steps
- Choose a Different Cycle (if applicable): If your washer allows selecting different wash cycles with varying costs, try choosing a cycle that falls within the limit associated with your card.
- Consult Speed Queen Support: Since the error code is related to the card's spending limit, contacting Speed Queen's customer support is recommended. They can provide further guidance specific to your situation, such as:
- Information on the card value or spending limit system you're using (if applicable).
- How to check the remaining balance on the card (if possible).
- Whether you can use a different card with a higher limit.
Additional Resources:
- Speed Queen Washer User Manual: The user manual likely won't have information on card spending limits or troubleshooting this specific error code.
Important Considerations:
- This error code is most relevant in situations where Speed Queen washers are used in a commercial setting (e.g., laundromats) with a card-based payment system.
- If you're using your washer at home with a personal chip card, the concept of a spending limit might not apply. In that case, consult Speed Queen support for further guidance on why the washer might be rejecting the card.
By following these steps, you can potentially address the card maximum value exceeded error (EC:23) on your Speed Queen washer. If you're unsure about the card system being used, contacting Speed Queen support is the best way to understand the limitations and find a solution.