The error code EC:24 on your Speed Queen washer indicates Insufficient Memory on Card. This means the chip card you inserted doesn't have enough available memory to store the information required for the wash cycle or function you selected.
Here's a breakdown of the problem, potential causes, and troubleshooting steps you can try:
Insufficient Memory on Card (EC:24)
- Limited Card Storage: The chip card you're using might have limited internal memory, and the washer's control board is unable to write the necessary data for the chosen cycle onto the card. This could be due to a few reasons:
Potential Causes
- Card Type Limitation: The card itself might be designed for a simpler function that requires less data storage.
- Data Overload (Less Likely): In rare cases, the washer might be trying to store excessive data on the card due to a software glitch or complex cycle selection.
Troubleshooting Steps
- Consult Speed Queen Support: Since the error code points towards a compatibility issue between the card and the washer's data requirements, contacting Speed Queen's customer support is highly recommended. They can provide further guidance specific to your situation:
- Information on compatible card types for your washer model (if applicable).
- Whether the error might be due to a software glitch in the washer (less likely).
- Try a Different Card (Optional): If you have another compatible card, try using it to see if the washer can write data to it without the memory error. This can help isolate if the issue is with the specific card you were using.
What to Avoid
- Forcing the Wash Cycle: Avoid initiating the wash cycle repeatedly with the same card, as this won't resolve the memory limitation.
Important Considerations:
- This error code is less common than others related to chip cards (e.g., unreadable card, security mismatch).
- It's more likely to occur in situations where Speed Queen washers are used with specific card systems designed for limited data storage.
By following these steps, you can potentially address the insufficient memory on card error (EC:24) on your Speed Queen washer. Consulting Speed Queen support is crucial to understand if the issue lies with the card type, washer software, or the specific system you're using the washer in.