Problem with Card Write (EC:26)

• Data Transfer Issue: The error code suggests the washer's control board was unable to successfully transfer the necessary data (wash cycle information, security codes, etc.) onto the chip card. This could be due to a few reasons

Potential Causes

• Card Incompatibility (Less Likely): In rare cases, the chip card you're using might not be compatible with the washer's specific data writing format.
• Temporary Card Glitch: A temporary issue with the chip card itself could be preventing it from receiving data properly.
• Control Board Malfunction (Less Likely): In rare cases, a malfunction within the washer's control board might be hindering its ability to write data to the card.

Troubleshooting Steps

Important Note: While the following steps might resolve the issue, some involve checking connections or resetting the washer. Proceed with caution and only if you are comfortable:

1. Try a Different Card (Optional): If you have another compatible card, try using it to see if the washer can write data to it without the error. This can help isolate if the problem is with the specific card you were using.
2. Power Cycle the Washer: Turn off the washer at the wall outlet, wait for 30 seconds, and then turn it back on. This can sometimes clear temporary glitches affecting communication between the card and control board.
3. Clean the Card Reader (Optional): Use a soft, dry cloth to gently wipe the chip on your card and the contacts on the card reader slot of the washer. Avoid using any liquids or abrasive cleaners.

If the Error Persists:

• Consult Speed Queen Support: If the troubleshooting steps don't resolve the issue, contacting Speed Queen's customer support is recommended. They can provide further guidance on your specific washer model, the card reader functionality, and potential solutions. They might be able to suggest additional troubleshooting steps or determine if the issue requires a technician's expertise.

What to Avoid

• Forcing the Card: Avoid repeatedly inserting or forcing the card into the reader, as this could damage the card or the reader itself.
• Disassembling the Washer: Do not attempt to disassemble the washer to clean the card reader internally. Leave any internal repairs to a qualified technician.

If the error persists after trying different cards, cleaning, and power cycling the washer, consulting a qualified technician might be necessary. They can diagnose the problem more accurately (incompatible card, temporary card glitch, control board malfunction) and recommend the appropriate solution (suggesting compatible cards, or potentially recommending service for the washer's control board if deemed necessary).

By following these steps, you can potentially address the problem with card write error (EC:26) on your Speed Queen washer. If the issue persists or you suspect a control board malfunction, consult Speed Queen support or consider a qualified technician for further assistance.