The error code E d 10 or Ed, 10 on your Speed Queen washer indicates a Voltage Select Error. This means the washer's control board detects a mismatch between the voltage it's receiving and the voltage setting configured on the washer itself.
Here's a breakdown of the issue, potential causes, and how to troubleshoot it
Possible causes of Voltage Select Error (E d 10 or Ed, 10)
- Incorrect Voltage Setting: The washer might be set for a different voltage (e.g., 120V) than the voltage it's actually receiving (e.g., 240V). This mismatch can cause operational issues.
- Internal Switch Issue: Less likely, an internal dip switch on the control board responsible for voltage selection might be malfunctioning or incorrectly positioned.
- Water Damage (Less Likely): In rare cases, water damage near the control board or the switch could disrupt the voltage selection.
Troubleshooting Steps
Important Note: While the following steps might resolve the issue, some involve electrical components. Proceed with caution and only if you are comfortable:
- Unplug the Washer: Before attempting any troubleshooting, ensure the washer is unplugged for safety reasons.
- Consult the Manual: Refer to your Speed Queen washer's user manual for specific instructions on locating voltage selection settings (if user-adjustable) and any recommended troubleshooting steps.
- Check Voltage Setting: The manual should guide you on checking the configured voltage setting on your washer. Compare it with the actual voltage supplied to your home using a multimeter (if you have one).
- Adjust Voltage Setting (if user-adjustable): If your manual allows user-adjustment of the voltage setting, follow the instructions carefully to match it with the actual voltage in your home.
If the Problem Persists or You're Not Comfortable:
- Contact Speed Queen Support: Since the issue could involve internal components or incorrect settings, contacting Speed Queen's customer support is recommended: They can provide further guidance and determine if the issue requires a qualified technician's expertise.
- Qualified Technician: In most cases, a qualified appliance repair technician is recommended. They can diagnose the problem (incorrect voltage setting, faulty dip switch, or water damage) and recommend the appropriate solution.
Potential Solutions
- Adjusting Internal Switch: The technician can adjust the internal dip switch on the control board to ensure it matches the actual voltage.
- Replacing Control Board (if necessary): If the control board is damaged due to water or a malfunctioning switch, the technician might need to replace it.
Safety Considerations:
- Limited User Repair: Unless your manual clearly outlines user-adjustable voltage settings, avoid disassembling components or handling electrical wiring. Leave these tasks to a qualified technician.
- Professional Help for Repairs: Diagnosing and repairing voltage-related issues often involve technical knowledge and potential electrical components. Leaving it to a professional ensures safety and proper repairs.
By following these steps and prioritizing safety, you should be able to resolve the E d 10 or Ed, 10 error on your Speed Queen washer. If you're not comfortable troubleshooting or the problem persists, don't hesitate to seek help from a qualified technician.