The error code E d 12 or Ed, 12 on your Speed Queen washer indicates an Overload Error. This means the washer's control board detects that the motor is working too hard, potentially due to an excessive load or a mechanical issue. Here's an explanation of the issue, potential causes, troubleshooting steps, and when to consult a qualified technician
Possible Causes of Overload Error (E d 12 or Ed, 12)
- Motor Strain: The washer's motor is struggling to handle the current washing load. This could be due to:
- Overstuffed Washer: Trying to wash too many clothes at once can overload the motor.
- Unevenly Distributed Load: An unbalanced load can cause the washer to vibrate excessively, putting extra strain on the motor.
- Mechanical Issues (Less Likely): In rare cases, the overload error could indicate a mechanical problem within the washer, such as a failing belt or worn-out bearings.
Troubleshooting Steps
- Unplug the Washer: Before attempting any troubleshooting, ensure the washer is unplugged for safety reasons.
- Reduce the Load: Open the washer lid (if safe to do so) and remove some clothes to reduce the overall weight and ensure a more balanced distribution.
- Redistribute the Load: Rearrange the remaining clothes in the washer to create a more balanced load that spins evenly.
- Check for Obstructions: Inspect the washer drum and drain hose for any foreign objects that might be causing the motor to work harder. Remove any obstructions if found.
If the Error Persists:
- Consult the Manual: Refer to your Speed Queen washer's user manual for specific troubleshooting steps related to overload errors and any recommendations for maximum load capacity.
- Contact Speed Queen Support: If the overload error persists even after reducing the load and checking for obstructions, contacting Speed Queen's customer support is recommended: They can provide further guidance and determine if the issue requires a qualified technician's expertise.
- Qualified Technician (Recommended): Since an overload error can sometimes indicate underlying mechanical issues, consulting a qualified appliance repair technician is recommended. They can diagnose the problem accurately (overloaded motor, mechanical issue) and recommend the appropriate solution.
Potential Solutions
- Recommend Proper Load Size: The technician can advise on the appropriate load size for your specific washer model to prevent future overload errors.
- Repair or Replace Mechanical Components (if necessary): If the overload error stems from a failing belt, worn-out bearings, or another mechanical issue, the technician can repair or replace the necessary components.
Safety Considerations:
- Avoid Forcing the Washer: Never force the washer to start a cycle if it displays an overload error. This can further damage the motor or other components.
- Consult a Professional for Mechanical Issues: Diagnosing and repairing mechanical issues often require technical knowledge and tools. Leave these tasks to a qualified technician to ensure safety and proper repairs.
Additional Resources:
- Speed Queen Washer User Manual: Your washer's manual should provide information on recommended load capacities and troubleshooting steps for common issues.
- Speed Queen Support: Speed Queen's customer support can answer questions about your specific washer model and error code and guide you towards qualified technicians in your area.
By following these steps and prioritizing safety, you should be able to address an E d 12 or Ed, 12 error on your Speed Queen washer caused by overloading. However, if the error persists or you suspect a mechanical issue, consulting a qualified technician is the best course of action for a proper diagnosis and repair.