Fatal IT Hardware Over Current Error (E d 24 or Ed, 24)

• Motor Overcurrent: The error signifies that the washer's control board detected excessive electrical current flowing to the motor. This can be caused by:
  • Seized or Locked Rotor: The motor's rotor (spinning part) might be stuck or unable to rotate freely due to mechanical issues
  • Faulty Motor Windings: Internal damage within the motor's windings could be causing a short circuit and drawing excessive current
  • Less Likely Causes: In rare cases, problems with the wiring or control board itself could be contributing to the overcurrent

Important Considerations

• Safety First: A motor overcurrent situation poses a safety risk. Avoid operating the washer with this error. It can potentially lead to overheating, motor damage, or electrical issues.
• Limited User Repair: Diagnosing and repairing motor components or the electrical system involves technical expertise and potential electrical work. User intervention is not recommended.

What to Do

1. Unplug the Washer: Immediately unplug the washer from the power outlet to prevent further electrical issues.
2. Consult a Qualified Technician: Contacting a qualified appliance repair technician is essential. They can diagnose the root cause of the error (seized rotor, faulty windings, other) and recommend the appropriate repair solution.

What the Technician Can Do

• Diagnosis: The technician will use specialized tools to diagnose the specific component causing the error. This might involve checking the motor for obstructions, testing the windings for continuity, and inspecting the wiring.
• Repair or Replacement: Depending on the diagnosis, the technician might need to:
  • Repair the motor (if possible, for example, by removing obstructions).
  • Replace the motor windings.
  • In some cases, replace the entire motor if it's severely damaged.
  • In rare cases, replace the control board if it's determined to be faulty.

Safety Reminders

• Do Not Use the Washer: With this error, avoid using the washer until a technician resolves the issue to prevent further damage or safety hazards.
• Leave it to the Professionals: Diagnosing and repairing motor overcurrent issues should only be done by qualified technicians with the necessary expertise and tools.

Remember: The E d 24 or Ed, 24 error on your Speed Queen washer signifies a serious issue that requires professional attention. Prioritize safety by not using the washer and contacting a qualified technician to diagnose and repair the problem effectively.