The error code E dr or Er, dr on your Speed Queen washer indicates a Drain Error. This means the washer encountered an issue during the draining process, preventing it from removing all the water from the tub before the spin cycle or the end of the washing program.
Here's a breakdown of what it means, potential causes, and troubleshooting steps you can try (with caution) before seeking professional help
Possible Causes of the Drain Error (E dr or Er, dr)
The washer is unable to drain the water properly, leaving excess water in the tub. This can be caused by several factors:
- Clogged Drain Hose or Drain Filter: Debris, such as lint, coins, or clothing scraps, might be blocking the drain hose or the drain filter, preventing water from flowing out.
- Faulty Drain Pump: The drain pump, responsible for pumping out the water, could be malfunctioning.
- Loose Connections: Electrical connections between the drain pump and the control board might be loose.
- Blocked Drain Pipe (Less Likely): In rare cases, the blockage might be located further down the drainpipe, outside the washer itself.
Troubleshooting Steps
Proceed with Caution
Important Note: While the following steps might resolve the issue, some involve potential electrical components or water. Proceed with caution and only if you are comfortable:
- Unplug the Washer: Before attempting any troubleshooting, ensure the washer is unplugged for safety reasons.
- Check the Drain Hose: Inspect the drain hose for any visible kinks or clogs. Straighten the hose if necessary.
- Clean the Drain Filter: Locate the drain filter, typically near the bottom front of the washer. Consult your washer's manual for specific instructions on cleaning it. Remove any accumulated debris you find.
- Check the Drain Pipe (if accessible): If you can easily access the drainpipe where it connects to your house plumbing, inspect it for blockages.
- Recheck Connections: Carefully ensure all electrical connections between the drain pump and the control board are secure (if visible and accessible on your model).
If the Problem Persists:
- Consult the Manual: Refer to your Speed Queen washer's user manual for additional troubleshooting steps specific to your model.
- Contact Speed Queen Support: If the above steps don't resolve the issue, contacting Speed Queen's customer support is recommended: They can provide further guidance and determine if the issue requires a qualified technician's expertise.
- Qualified Technician: In some cases, a qualified appliance repair technician might be needed. They can diagnose the problem (clogged drain hose/filter, faulty drain pump, loose connections, or other issues) and recommend the appropriate solution, which could involve cleaning components, replacing the drain pump, or addressing a blockage in the drain pipe.
Safety Considerations:
- Limited User Repair: If you're not comfortable with troubleshooting steps involving water or electrical components, it's best to avoid DIY repairs and consult a technician.
- Professional Help for Drain Pump Issues: Diagnosing and repairing a faulty drain pump typically involves technical knowledge and might require replacing the component. It's best to leave this to a qualified technician.
By following these steps and prioritizing safety, you should be able to resolve the E dr or Er, dr error on your Speed Queen washer. If the issue persists, don't hesitate to seek help from a qualified technician.