The error code En 31 on your Speed Queen washer is a specific code that relates to a communication error between the washer's control boards.
Machine ID Control and Front End Control Mismatch (En 31)
This error code indicates a mismatch between the Machine ID Control (MIC) and the Front End Control (FEC) within your Speed Queen washer. These are critical control boards that manage different aspects of the washing process.
Here's a breakdown of the issue, potential causes, and why consulting a qualified technician is recommended
The Problem
The En 31 error signifies that the MIC and FEC are not compatible with each other. This could be due to:
- Incorrect Control Board: A replacement control board might have been installed that isn't compatible with your specific washer model.
- Software Mismatch: In some cases, the MIC and FEC might have different software versions that are causing communication issues.
Important Considerations:
- Limited User Repair: Diagnosing and resolving communication errors between control boards often involves technical knowledge and potentially replacing components. It's best to avoid attempting a DIY repair.
- Safety and Functionality: A control board mismatch can prevent the washer from functioning properly and might even pose safety risks.
- Consult a Technician: If you see the En 31 error code, contacting a qualified appliance repair technician is highly recommended. They can diagnose the issue (incorrect control board, software mismatch, or other problems) and recommend the appropriate solution, which likely involves replacing one or both control boards with compatible versions.
Safety Reminder: Remember, control board communication errors involve technical components. Leave the diagnosis and repair to a qualified appliance repair technician to ensure safety and proper repairs. Don't attempt to use the washer until the problem is resolved.