The error code En 33 on your Speed Queen washer indicates a communication error between the Machine ID Control (MIC) and the Front End Control (FEC) within your washer. These are critical control boards that manage different aspects of the washing process, and the En 33 code signifies they're not talking to each other properly.
Here's a breakdown of the issue, potential causes, and why consulting a qualified technician is crucial
Machine ID Control and Front End Control Communication Error (En 33)
The En 33 error signifies a problem with communication between the MIC and FEC. This could be due to several reasons:
- Incompatible Control Boards: A replacement control board might have been installed that isn't compatible with your specific washer model.
- Software Mismatch: The MIC and FEC might have different software versions causing communication issues.
- Loose Connections: In rare cases, loose wiring connections between the control boards could be the culprit.
Important Considerations:
- Limited User Repair: Diagnosing and resolving communication errors between control boards often involves technical knowledge and potentially replacing components. It's best to avoid attempting a DIY repair.
- Safety and Functionality: A control board communication error can prevent the washer from functioning properly and might even pose safety risks due to unexpected behavior.
- Consult a Technician: If you see the En 33 error code, contacting a qualified appliance repair technician is highly recommended. They can diagnose the issue (incorrect control board, software mismatch, loose connections, or other problems) and recommend the appropriate solution.
Potential Solutions (by Technician):
- Replacing Control Boards: If the control boards are incompatible, the technician might need to replace one or both with versions that are compatible with your washer model.
- Updating Software: In some cases, a software update for the MIC or FEC might resolve the communication issue.
- Fixing Loose Connections: If loose wiring is identified, the technician can secure the connections between the control boards.
Safety Reminder: Remember, control board communication errors involve technical components. Leave the diagnosis and repair to a qualified appliance repair technician to ensure safety and proper repairs. Don't attempt to use the washer until the problem is resolved.