Possible Causes of Broken Belt Error (E bELt or Er, bb)

• A physically broken or damaged drive belt prevents the motor from properly rotating the washer drum.

Troubleshooting Steps

Important Note: Due to the need for internal access, there are limited user troubleshooting steps for this error.

1. Unplug the Washer: Ensure the washer is unplugged from the power outlet to prevent electrical hazards before any inspection.
2. Visual Inspection (Optional): Consult your washer's manual for instructions on accessing the washer's interior (proceed with caution if unfamiliar). If comfortable, you can visually inspect the drive belt for any obvious signs of breakage or wear. However, avoid attempting to replace the belt yourself.

Solution

Contact Speed Queen Support or a Qualified Technician:

Since a broken belt is a hardware issue requiring replacement, contacting Speed Queen's customer support is highly recommended. They can guide you through appropriate troubleshooting or recommend a qualified technician.

• Qualified Technician Recommended: Consulting a qualified appliance repair technician is strongly advised. They can accurately assess the condition of the drive belt and replace it with the correct part, ensuring proper washer functionality.

Safety Considerations:

• Avoid Electrical Work: Leave any disassembly or repairs to a qualified technician due to potential electrical components.
• Do Not Operate Washer with Error: With this error, avoid using the washer to prevent further damage to the belt or other components.

By following these recommendations and prioritizing safety, you can get the proper repair for the E bELt or Er, bb error on your Speed Queen washer.