Potential Causes of Drain Hose Clog or Drain System Fault (Er,id)

• Clogged Drain Hose: The most common cause is a clog within the drain hose, preventing water from flowing out of the washer. This clog could be caused by debris like lint, coins, or buttons that accumulated over time.
• Drain Pump Malfunction: The drain pump itself might be malfunctioning and unable to pump out the water effectively.
• Drain System Blockage: Other parts of the drain system, like the filter or the drain pipe connected to the wall, could be blocked with debris.
• Faulty Drain Sensor: In rare cases, a faulty drain sensor might be sending incorrect signals to the control board, causing the error even if there's no clog.

Troubleshooting Steps

Important Note: While the following steps might resolve the issue, some involve accessing the washer's interior. Proceed with caution and only if you are comfortable:

1. Unplug the Washer: Before attempting any troubleshooting, ensure the washer is unplugged from the power outlet to prevent electrical hazards.
2. Check the Drain Hose: Locate the drain hose at the back of the washer. Disconnect it from the washer and the drain pipe (depending on the model). Inspect the hose for any visible clogs or blockages. You might need a flashlight to see inside the hose.
3. Clean the Drain Hose: If you find a clog, use a long, thin object or a plumbing snake to remove it carefully. You can also flush the hose with clean water.
4. Check the Drain Filter: Consult your washer's manual for the location of the drain filter (usually near the front bottom panel). Clean the filter thoroughly to remove any accumulated debris.
5. Check the Drain Pipe: If the issue persists, the clog might be located within the drain pipe connected to your wall plumbing. You might need a plumber's snake to clear a clog deeper in the drain system.

If the Error Persists:

• Contact Speed Queen Support: If the troubleshooting steps don't resolve the issue, contacting Speed Queen's customer support is recommended. They can provide further guidance and determine if the issue requires a qualified technician's expertise.
• Contact a Qualified Technician (Recommended): For a confirmed drain pump malfunction, faulty drain sensor, or if you're uncomfortable with the troubleshooting steps, consulting a qualified appliance repair technician is recommended. They can diagnose the problem accurately and recommend the appropriate solution (repair or replacement of the drain pump, drain sensor, or other necessary components).

Safety Considerations:

• Avoid Electrical Work: Leave any electrical troubleshooting or repairs to qualified technicians.
• Do Not Use Excessive Force: Avoid using excessive force when cleaning the drain hose or filter to prevent damage.
• Water Overflow Risk: If the washer is full of water, be cautious when addressing the clog to avoid overflow. Consider using towels to absorb excess water before attempting to clear the clog.

By following these steps and prioritizing safety, you can potentially address a clogged drain hose causing the Er,id error on your Speed Queen washer. But for a proper diagnosis and repair of drain pump, drain sensor, or other internal components, consulting a qualified technician is the best course of action.