The error codes E oF and Er, OF on your Speed Queen washer both indicate an Overflow Error. This signifies that the washer has detected water exceeding a safe level during the wash cycle.
Here's an explanation of the problem, potential causes, troubleshooting steps you can try (with caution), and when to consult a qualified technician.
Potential Causes of Overflow Error (E oF or Er, OF)
- Excessive Detergent: Using too much detergent can create excessive suds, leading to overflowing during the wash cycle. High-efficiency (HE) washers typically require less detergent than traditional washers.
- Clogged Drain System: A clog in the drain hose, filter, or drain pipe connected to your wall plumbing can prevent proper water drainage, causing the washer to fill excessively and overflow.
- Faulty Drain Pump: In rare cases, a malfunctioning drain pump might be unable to pump out water efficiently, leading to overflow.
- Faulty Water Level Sensor: A faulty water level sensor might send incorrect signals to the control board, causing the washer to overfill.
Troubleshooting Steps
Important Note: While the following steps might resolve the issue, some involve accessing the washer's interior. Proceed with caution and only if you are comfortable:
- Unplug the Washer: Before attempting any troubleshooting, ensure the washer is unplugged from the power outlet to prevent electrical hazards.
- Turn Off Water Supply: Turn off the shut-off valve connected to the washer's cold water supply hose to prevent further water from entering the washer.
- Open the Lid: Carefully open the washer lid (if overflowing) to allow excess water to drain out. Use towels or a wet/dry vacuum to absorb any overflow on the floor.
- Check for Excessive Suds: If you see excessive suds, this might indicate using too much detergent. Consider using less detergent in future washes, especially if you have an HE washer.
- Clean the Drain Filter: Refer to your washer's manual for the location of the drain filter (usually near the front bottom panel). Clean the filter thoroughly to remove any accumulated debris that might be causing a clog.
If the Error Persists
- Contact Speed Queen Support: If the troubleshooting steps don't resolve the issue, contacting Speed Queen's customer support is recommended. They can provide further guidance and determine if the issue requires a qualified technician's expertise.
- Contact a Qualified Technician (Recommended): For a confirmed clogged drain system (beyond the filter), faulty drain pump, or faulty water level sensor, consulting a qualified appliance repair technician is recommended. They can diagnose the problem accurately and recommend the appropriate solution (clearing the clog, repair or replacement of the drain pump or water level sensor).
Safety Considerations
- Avoid Electrical Work: Leave any electrical troubleshooting or repairs to qualified technicians.
- Overflow Risk: Be cautious when addressing the overflow to avoid further water damage. Consider using towels to absorb excess water before attempting to clear the source of the overflow.
- Water Damage Potential: An overflow error can potentially lead to water damage if not addressed promptly.
By following these steps and prioritizing safety, you can potentially address the cause of the E oF or Er, OF error on your Speed Queen washer. But for a proper diagnosis and repair of a clogged drain system (beyond the filter), faulty drain pump, or faulty water level sensor, consulting a qualified technician is the best course of action.