Drain Error (Err)

• Incomplete Draining: The "Err" code signifies the washer's control board detected an issue with draining the water properly. This could prevent the washer from rinsing or spinning the clothes effectively.

Potential Causes

• Clogged Drain Hose: The most common culprit is a blockage in the drain hose that prevents water from flowing out freely. This blockage could be caused by debris, lint, or foreign objects like coins or buttons.
• Clogged Drain Pump Filter: The drain pump filter can also trap lint, debris, or small items, hindering water flow during the drain cycle.
• Faulty Drain Pump (Less Likely): In less frequent cases, the drain pump itself might be malfunctioning and unable to pump out the water efficiently.

Troubleshooting Steps

1. Check the Drain Hose: Inspect the drain hose for any visible kinks or blockages. Disconnect the hose from the washer or drain outlet (whichever is easier) and check for any trapped objects or debris. You can also try flushing the hose with clean water to remove any clogs.
2. Clean the Drain Pump Filter: Consult your washer's user manual for instructions on locating and cleaning the drain pump filter. It's typically a small compartment at the bottom front of the washer (behind a panel) that can trap lint, debris, or small items.
3. Consult Speed Queen Support (if needed): If checking the drain hose and cleaning the filter don't resolve the issue, contacting Speed Queen's customer support is recommended. They can provide further guidance on your specific washer model and the drain error. They might advise on:
   • Additional troubleshooting steps for your model.
   • Scheduling a technician visit if the issue seems more complex and requires further inspection (e.g., a potentially faulty drain pump).

What to Avoid

• Forcing the Washer: Avoid running the washer multiple times with the "Err" code present. This could strain the washer's components.
• Using Sharp Objects (on Drain Hose): Be cautious when cleaning the drain hose. Avoid using sharp objects that could damage the hose itself.

By following these steps, you can potentially address the drain error ("Err") on your Speed Queen washer. If the issue persists after checking the hose and filter, consult Speed Queen support for further assistance. They can help determine if a technician's visit is necessary to diagnose and potentially repair the drain system