The F23 error code on Bosch washing machines indicates the activation of the Aquastop hose, which is a built-in water leak protection system. This means the hose has detected water leakage somewhere in the machine, triggering the safety measure to prevent further damage
Important Note:
Leaking water can lead to significant damage and electrical hazards. Do not attempt any DIY troubleshooting for the F23 error code.
Recommended Action:
- Turn off the water supply immediately: Locate the valve that controls the water supply to your washing machine and turn it off completely.
- Unplug the machine: Remove the power cord from the outlet to eliminate any electrical risks.
- Contact Bosch customer service immediately: Inform them of the F23 error code and your model number. They can offer expert advice and solutions like:
- Scheduling a qualified technician visit for safe diagnosis and repair.
- Guiding you on safe preliminary checks within their expertise (e.g., ensuring the machine is upright and not tilted).
Additional Tips:
- Do not reset the machine: Resetting won't address the underlying leak and could potentially worsen it.
- Avoid further use of the machine: Wait for a qualified technician to diagnose and repair the issue before using the machine again.
- Leave the repair to professionals: The Aquastop system and internal plumbing involve delicate parts and potential electrical risks. Qualified technicians have the expertise and tools to fix the leak safely and ensure your machine operates properly again.
Remember, safety is paramount. By taking these steps and prioritizing professional assistance, you can minimize the risk of further damage and ensure your Bosch washing machine is repaired correctly and safely.