On a GE washer, "SD" signifies error code E23, which indicates a problem with excessive suds. Modern washing machines, especially high-efficiency (HE) washers, are designed to use less water during wash cycles. To compensate for less water, they require the use of High-Efficiency (HE) detergent specifically formulated for low-sudsing performance. The E23 code (SD) suggests the washer detected an excessive amount of suds during the wash cycle. This can prevent the washer from rinsing and cleaning clothes effectively.
Here's a breakdown of the code, its causes, and troubleshooting steps
Possible Causes of E23 (SD) Error
- Using Regular Detergent: Using regular detergent in an HE washer is a common culprit. Regular detergent is formulated for traditional washers with more water and can create excessive suds in HE washers.
- Too Much Detergent: Even with HE detergent, using more than the recommended amount can still lead to suds buildup.
- Dirty Washer Dispenser (Less Common): Over time, the detergent dispenser drawer can accumulate detergent residue, which can contribute to excessive suds when mixed with new detergent.
Troubleshooting Steps for E23 (SD) Error
- Check Detergent: Ensure you're using High-Efficiency (HE) detergent specifically designed for low-sudsing washers.
- Reduce Detergent Amount: Refer to your user manual and the detergent packaging for the recommended dosage for your washer load size. Start with a smaller amount of HE detergent and gradually increase if needed.
- Clean Dispenser Drawer: Clean the detergent dispenser drawer regularly according to your user manual instructions. This will remove any built-up detergent residue that might contribute to suds.
What to Do If Error Persists
- Wait for Cycle to Finish: In most cases, the washer will automatically extend the rinse cycle to remove the excess suds. Allow the cycle to finish completely.
- Manual Restart (Optional): Once the cycle finishes and the suds are cleared, you might be able to manually restart a rinse and spin cycle (if your washer model allows it) to ensure your clothes are properly rinsed. Refer to your user manual for specific instructions on your model.
When to Call a Technician
- Repeated Error: If the E23 (SD) code reappears frequently even after using HE detergent and proper amounts, consult a qualified appliance repair technician. They can check for other potential causes like a malfunctioning drain pump or faulty water level sensor.
Additional Tips
- Consult User Manual: Refer to your user manual for specific troubleshooting steps and instructions related to your GE washer model, especially for cleaning the detergent dispenser and potentially restarting a rinse and spin cycle.
- HE Detergent Logo: Look for the HE logo on detergent packaging to ensure it's formulated for high-efficiency washers.
By understanding the E23 (SD) code and its causes, you can adjust your detergent usage and cleaning routine to prevent excessive suds in your GE washer. If the error persists, consulting a qualified appliance repair technician can help identify and address any underlying issues.