The error code F5 E2 on your Kenmore washer indicates an issue with the door lock system preventing the washer from starting a cycle. This code is specifically for Kenmore washers that are top-load, vertical modular washers. These washers are also sometimes referred to as washer-dryer combos or stacked washer-dryer units.
Here's a breakdown of the possible causes and troubleshooting steps for the F5 E2 error.
Possible Causes of F5 E2 Error
- Improperly closed lid - The most common reason is simply an unsecured lid. Ensure the washer door is firmly shut and all latches are engaged.
- Foreign object obstructing latch - Laundry items or debris caught between the door and the door seal can prevent the lid from closing properly and engaging the lock.
- Faulty door lock mechanism - If the lock itself is malfunctioning, it might not be able to secure the door even when it's shut.
- Loose electrical connections - Electrical connections between the door lock and the control board might be loose or damaged, disrupting communication.
- Door lock calibration issue (for some models) - In certain Kenmore washer-dryer combos, the door lock might require recalibration to ensure proper functionality.
How to troubleshoot the F5 E2 error on your Kenmore Washer
Important safety precaution - Before attempting any troubleshooting steps, unplug the washer from the power outlet to avoid electrical hazards.
- Check the lid - Visually inspect the door opening for any objects that might be preventing a proper closure. Ensure the lid is firmly shut and all latches are engaged.
- Clean the door seal - Wipe down the door seal with a damp cloth to remove any debris or moisture buildup that could hinder the latch from securing properly.
- Reset the washer - Try unplugging the washer from the power outlet for a few minutes, then plugging it back in and restarting the cycle. This can sometimes reset any glitches with the lid lock sensor.
Additional Steps for Top-Load, Vertical Modular Washers
- Consult your user manual - Your Kenmore washer's user manual is especially important for this error code, as it might contain specific instructions for troubleshooting F5 E2 on your model. The manual might also include steps for checking door lock calibration (if applicable to your model).
- Check online resources - Search online for troubleshooting resources specific to your Kenmore washer model and the F5 E2 error code. Include your model number in your search query for more accurate results. Look for information on door lock calibration for your specific model.
If the F5 E2 Error Persists
- Consider professional help - If the troubleshooting steps above don't resolve the issue, consulting a qualified appliance repair technician is recommended. They can diagnose the exact cause of the problem (improper closure, obstructing object, faulty lock mechanism, loose connection, or calibration issue) and recommend the appropriate solution. This might involve -
- Removing any obstructing objects.
- Cleaning the door seal more thoroughly.
- Repairing the lid lock mechanism (if possible).
- Replacing the lid lock mechanism if it's malfunctioning.
- Fixing loose electrical connections.
- Performing door lock calibration (if applicable to your model).
Here are some additional tips
- Avoid slamming the washer door shut, as this can put stress on the lid lock mechanism over time.
- If your Kenmore washer is still under warranty, contacting the manufacturer's customer service might be an option for a free repair related to the lid lock mechanism.