The error code F5 E3 on your Kenmore washer indicates a problem with the door lock mechanism. This means the washer's control board isn't detecting a secure closure of the washer door, preventing the washer from starting a wash cycle. This error code applies to both front-load washers and older Kenmore Cabrio top-load washers.
Here's a breakdown of the possible causes and troubleshooting steps for the F5 E3 error
Possible Causes of F5 E3 Error
- Improperly closed lid - The most common reason is simply an unsecured lid. Ensure the washer door is firmly shut and all latches are engaged.
- Foreign object obstructing latch - Laundry items or debris caught between the door and the door seal can prevent the lid from closing properly and engaging the lock.
- Faulty door lock mechanism - If the lock itself is malfunctioning, it might not be able to secure the door even when it's shut.
- Loose electrical connections - Electrical connections between the door lock and the control board might be loose or damaged, disrupting communication.
How to troubleshoot the F5 E3 error on your Kenmore Washer
Important safety precaution - Before attempting any troubleshooting steps, unplug the washer from the power outlet to avoid electrical hazards.
- Check the lid - Visually inspect the door opening for any objects that might be preventing a proper closure. Ensure the lid is firmly shut and all latches are engaged.
- Clean the door seal - Wipe down the door seal with a damp cloth to remove any debris or moisture buildup that could hinder the latch from securing properly.
- Reset the washer - Try unplugging the washer from the power outlet for a few minutes, then plugging it back in and restarting the cycle. This can sometimes reset any glitches with the lid lock sensor.
If the F5 E3 Error Persists
- Consult your user manual - Your Kenmore washer's user manual might have specific troubleshooting steps or diagnostics for the F5 E3 error code for your model. It might also provide instructions on how to access the lid lock mechanism for visual inspection (if possible on your model).
- Consider professional help - If the troubleshooting steps above don't resolve the issue, consulting a qualified appliance repair technician is recommended. They can diagnose the exact cause of the problem (improper closure, obstructing object, faulty lock mechanism, or loose connection) and recommend the appropriate solution. This might involve -
- Removing any obstructing objects.
- Cleaning the door seal more thoroughly.
- Repairing the lid lock mechanism (if possible).
- Replacing the lid lock mechanism if it's malfunctioning.
- Fixing loose electrical connections.
Here are some additional tips
- Avoid slamming the washer door shut, as this can put stress on the lid lock mechanism over time.
If your Kenmore washer is still under warranty, contacting the manufacturer's customer service might be an option for a free repair related to the lid lock mechanism.