The error code F5 E4 on a Kenmore washer indicates an issue related to the washer's door and its interaction with the control board. This error code is specifically for Kenmore washers that are top-load, vertical modular washers. These washers are also sometimes referred to as washer-dryer combos or stacked washer-dryer units.
Here's a breakdown of the possible causes and troubleshooting steps for the F5 E4 error.
Possible Causes of F5 E4 Error
- Multiple wash cycles without opening the door - This error code might sometimes appear if you've run the washer for 3 consecutive cycles without opening the door in between cycles. This can happen if you forget to remove clothes after a wash and want to rewash them immediately.
- Improperly closed lid - A more general possibility is simply an unsecured lid. The washer door might not be shut firmly or all latches might not be engaged.
- Foreign object obstructing latch - Laundry items or debris caught between the door and the door seal can prevent the lid from closing properly and engaging the lock.
- Faulty door lock mechanism - If the lock itself is malfunctioning, it might not be able to secure the door even when it's shut.
- Loose electrical connections - Electrical connections between the door lock and the control board might be loose or damaged, disrupting communication.
How to troubleshoot the F5 E4 error on your Kenmore Washer
Important safety precaution - Before attempting any troubleshooting steps, unplug the washer from the power outlet to avoid electrical hazards.
- Open and close the door - If the error appears because of running multiple cycles without opening the door, simply open and close the door firmly. This resets the cycle and should allow you to restart the washer.
- Check the lid - Visually inspect the door opening for any objects that might be preventing a proper closure. Ensure the lid is firmly shut and all latches are engaged.
- Clean the door seal - Wipe down the door seal with a damp cloth to remove any debris or moisture buildup that could hinder the latch from securing properly.
- Reset the washer - Try unplugging the washer from the power outlet for a few minutes, then plugging it back in and restarting the cycle. This can sometimes reset any glitches with the lid lock sensor or communication between the door and control board.
If the F5 E4 Error Persists
- Consult your user manual - Your Kenmore washer's user manual is especially important for this error code, as it might contain specific troubleshooting instructions for F5 E4 on your model. The manual might include information on what to do if the error appears due to running multiple cycles without opening the door.
- Check online resources - Search online for troubleshooting resources specific to your Kenmore washer model and the F5 E4 error code. Include your model number in your search query for more accurate results.
If the troubleshooting steps above don't resolve the issue, consider professional help from a qualified appliance repair technician. They can diagnose the exact cause of the problem (improper closure, obstructing object, faulty lock mechanism, loose connection, or communication error) and recommend the appropriate solution. This might involve:
- Removing any obstructing objects.
- Cleaning the door seal more thoroughly.
- Repairing the lid lock mechanism (if possible).
- Replacing the lid lock mechanism if it's malfunctioning.
- Fixing loose electrical connections.
Here are some additional tips
- Avoid slamming the washer door shut, as this can put stress on the lid lock mechanism over time.
- If your Kenmore washer is still under warranty, contacting the manufacturer's customer service might be an option for a free repair related to the lid lock mechanism.