The error code F7 E2 on a Kenmore washer indicates an issue with the washer's motor or the motor control board. This error signifies the control board is detecting a problem that prevents the motor from functioning correctly.
Here's a breakdown of the possible causes and troubleshooting steps for the F7 E2 error.
Possible Causes of F7 E2 Error
- Overheated motor - The motor might be overheating due to excessive load, worn-out bearings, or a blocked pump restricting water flow and causing the motor to work harder.
- Faulty motor control board - The control board itself might be malfunctioning and sending incorrect signals to the motor.
- Loose electrical connections - Electrical connections between the motor and the control board might be loose or damaged, disrupting communication.
- Less likely (Internal wiring issue) - In rare cases, there might be internal wiring problems within the washer that are affecting the motor or control board communication.
How to troubleshoot the F7 E2 error on your Kenmore Washer
Important safety precaution - Before attempting any troubleshooting steps, unplug the washer from the power outlet to avoid electrical hazards.
- Reduce washer load - If the washer was overloaded, restart the cycle with a lighter load to see if the error persists.
- Reset the washer - Unplug the washer from the power outlet for a few minutes, then plug it back in and restart the cycle. A simple reset can sometimes resolve temporary glitches with the motor control system.
- Check for blockages - Inspect the drain hose and filter for any clogs that might be restricting water flow and causing the motor to work harder.
If the F7 E2 Error Persists
- Consult your user manual - Your Kenmore washer's user manual might have specific troubleshooting steps or diagnostics for the F7 E2 error code for your model.
- Consider professional help - Diagnosing the exact cause of the F7 E2 error (overheated motor, faulty control board, loose connection, or internal wiring issue) might require some disassembly of the washer and is best left to a qualified appliance repair technician. They can diagnose the issue and recommend the appropriate solution. This might involve -
- Repairing or replacing the motor (if possible).
- Replacing the motor control board.
- Repairing loose electrical connections.
- Addressing any internal wiring problems (if applicable).
Here are some additional tips
- Avoid overloading the washer to prevent straining the motor.
If your Kenmore washer is still under warranty, contacting the manufacturer's customer service might be an option for a free repair related to the motor or motor control board.