The error code F7 E8 on a Kenmore washer signifies a communication error between the control board and another component, most likely related to the motor and its control.
Here's a breakdown of possible causes and troubleshooting steps
Possible Causes of F7 E8 Error
- Loose electrical connections - Electrical connections between the motor and the control board might be loose or damaged, disrupting communication. This is the most common cause of F7 E8.
- Faulty motor control board - The control board itself might be malfunctioning and unable to properly communicate with the motor.
- Less likely (Faulty motor) - In rare cases, the motor itself might be malfunctioning in a way that disrupts communication with the control board.
How to troubleshoot the F7 E8 error on your Kenmore Washer
Important safety precaution - Before attempting any troubleshooting steps, unplug the washer from the power outlet to avoid electrical hazards.
- Reset the washer - Unplug the washer from the power outlet for a few minutes, then plug it back in and restart the cycle. A simple reset can sometimes resolve temporary glitches with communication between the control board and motor.
- Check electrical connections - If your user manual provides instructions for accessing the connection points between the motor and control board (consult your manual first!), you can visually inspect the connections for any looseness or damage. Do not attempt to fix or manipulate electrical connections yourself if you are not comfortable doing so.
If the F7 E8 Error Persists
- Consult your user manual - Your Kenmore washer's user manual might have specific troubleshooting steps or diagnostics for the F7 E8 error code for your model.
Consider Professional Help - Diagnosing the exact cause of the F7 E8 error (loose connection, faulty control board, or faulty motor) might require some disassembly of the washer and is best left to a qualified appliance repair technician. They can diagnose the issue and recommend the appropriate solution. This might involve:
- Repairing loose electrical connections - A technician can identify and fix any loose or damaged electrical connections between the motor and the control board.
- Replacing the motor control board - If the control board is indeed faulty, a technician can replace it.
- Repairing or replacing the motor (less likely) - If the motor is the culprit, a technician can assess the damage and determine if repair or replacement is necessary.
Here are some additional tips
- Avoid overloading the washer to prevent straining the motor and potentially causing communication issues.
- If your Kenmore washer is still under warranty, contacting the manufacturer's customer service might be an option for a free repair related to the communication error.